At a Glance
- Tasks: Welcome guests, manage front desk operations, and share local attractions.
- Company: Join Travel + Leisure Co., a leader in vacation ownership and travel experiences.
- Benefits: Enjoy professional development, discounted stays, birthday leave, and health insurance.
- Other info: Flexible hours and a fun, inclusive work environment await you!
- Why this job: Be part of creating unforgettable holiday memories for travellers worldwide.
- Qualifications: Experience in hospitality, strong communication skills, and a passion for customer service.
The predicted salary is between 31500 - 38500 $ per year.
We Put the World on Vacation. Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
As a Guest Experience Host, you will be responsible for the day-to-day operation of the front desk. This includes greeting and registering owners and guests, providing information on local area attractions, completion of all department related paperwork and using all communication equipment including telephones, facsimiles and computers. This fast-paced environment would suit customer obsessed individuals who are passionate about providing exceptional experiences and booking guests in to learn more about the benefits of holidaying with Travel + Leisure Co!
Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:
- Professional development funding
- Subsidised private health insurance (following successful probation completion)
- Discounted hotel stays across Australia, Fiji, New Zealand
- Great career development opportunities
- Birthday leave to celebrate your special day!
To be successful in this role, you will be:
- Previous experience within a similar hotel position
- Genuine passion for customer service and the local area
- Excellent communicator with strong interpersonal skills
- Enthusiastic, self-motivated and positive individual
- Immaculate presentation and professional grooming standards
- High levels of computer literacy
- Previous experience with a PMS system (Hirum, Fidelio, Opera etc) advantageous
- Have the ability to recognize and solve problems in the workplace
- Ability to work a flexible schedule, including nights, weekends, public and school holidays.
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.
Guest Experience Host employer: Wyndham
At Travel + Leisure Co., we pride ourselves on being an exceptional employer, offering a supportive, people-first culture that prioritises employee wellbeing and growth. As the Senior Manager of Customer Care for the South Pacific, you'll lead a dynamic team while enjoying unique travel benefits and development opportunities that empower you to make a meaningful impact on customer experiences. Join us in a vibrant environment where innovation meets hospitality, and every day is a chance to create lasting memories for our customers and yourself.
