Frontline Service Officer

Frontline Service Officer

Full-Time 47250 - 57750 $ / year (est.) On-site
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At a Glance

  • Tasks: Support the community by assisting with Centrelink and Medicare services in various channels.
  • Company: Join Services Australia, dedicated to helping Australians in need.
  • Benefits: Flexible shifts, competitive pay, and valuable experience in public service.
  • Other info: Fast-paced environment with opportunities for growth and learning.
  • Why this job: Make a real difference in people's lives while developing essential skills.
  • Qualifications: Empathy, resilience, and flexibility are key; no prior experience needed!

The predicted salary is between 47250 - 57750 $ per year.

Services Australia is seeking entry-level Service Delivery staff to support the Australian community across Centrelink and Medicare services.

Roles involve responding to diverse customer circumstances in a fast-paced environment, across in-person, phone and online channels.

Successful candidates are empathetic, resilient and flexible, ready to help people, and able to move between tasks as workloads change. Rostering and shiftwork may be required.

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Frontline Service Officer employer: Wugu Nyambil

Services Australia is an exceptional employer, offering a fulfilling career within the Australian Government where you can make a real difference in the community. With a strong focus on customer service, our dynamic work culture fosters empathy and resilience, providing employees with diverse opportunities for growth and development. Located in Yarrabah, we offer flexible working arrangements and a supportive environment that values every team member's contribution to delivering essential services like Centrelink and Medicare.

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Contact Details:

Wugu Nyambil Recruitment Team

We think you need these skills to ace Frontline Service Officer

Communication Skills
Attention to Detail
Time Management
Adaptability
Problem-Solving Skills
Teamwork
Flexibility