At a Glance
- Tasks: Lead the change program for our innovative case management system rollout.
- Company: Join Wotton Kearney, Australia's largest specialist insurance law firm.
- Benefits: Flexible work options, generous parental leave, and career development opportunities.
- Other info: Be part of a collaborative culture that values innovation and personal growth.
- Why this job: Drive transformation in a forward-thinking environment and make a real impact.
- Qualifications: Experience in change management and strong communication skills required.
The predicted salary is between 90000 - 110000 $ per year.
Change Manager- Case Management System Implementation
Wotton Kearney | Sydney
Wotton Kearney is Australia and New Zealand's largest specialist insurance law firm.
We're transforming how our lawyers work through the rollout of an enhanced case management platform, and we're looking for a Change Manager to drive adoption and embed new ways of working across the firm.
About the role
You'll own the end-to-end change program for our OSCAR platform rollout—from building excitement before launch through to sustained adoption.
This is a hands‐on role where you'll shape communications, mobilise lawyer champions, design training, and measure what matters.
What you'll do
- Develop and execute the change and communications strategy across pre-launch, rollout, and embedment phases
- Craft compelling change narratives that connect the \"what\" and \"how\" to \"so what\" is crystal clear for lawyers and support staff
- Build and coordinate a champion network across partners, lawyers, and support staff
- Design practical training programs and materials, including scripts, quick‐reference guides, and GO1-based learning content
- Partner with practice groups to document ideal workflows and set clear expectations for system usage
- Track sentiment and adoption metrics, creating dashboards to monitor progress and identify intervention points
- Drive reinforcement mechanisms including gamification, KPI integration, and recognition programs
- What you'll bring
- Proven experience leading change programs for system implementations, ideally in legal and/or professional services
- Strong communications skills—you can translate technical change into language that resonates with senior stakeholders and end users alike
- Experience designing and delivering training and roll out programs at scale
- Ability to influence without authority and build credibility with our lawyers and support staff
- Comfort with data—you'll measure adoption and use insights to adjust your approach
- Practical, delivery‐focused mindset with excellent stakeholder management skills
It would be nice if you had...
- 5-10 years of working experience with digital solutions
- Experience in a law firm or similar partnership environment
- Demonstrable, substantial experience in rolling out digital solutions
- Change management credentials (Prosci, APMG, or similar) is a plus but not essential
Why Wotton Kearney?
At Wotton Kearney, we're not your typical law firm.
We are forward-thinking pioneers, creative strategists, and genuine professionals reshaping insurance law.
We thrive on collaboration, bold ideas, and unwavering support.
Here's what sets us apart
- Industry Leaders & Innovation Pioneers -We don't just keep up with change; we drive it.
We were the first Australian law firm to launch Cicero, the country's first AI product built for legal professionals.
- Recognised Excellence -Ranked Australia's best insurance law firm (Best Lawyers 2026) and consistently ranked Band 1 across legal directories.
- FLEX for all -We care about client outcomes, quality, and business and cultural contributions.
If you can make that work by working part-time, working "irregular hours" or working from home - then so can we.
- Growth & Mentoring -We invest in you with hands‐on mentoring, training, and career development, keeping you ahead in the legal and insurance industries.
- A Culture That Sets Us Apart -Open, collegiate, and passionate about everything we do. We don't just talk about culture ; we live it.
- Giving Back -From building homes in Cambodia to fun runs and bake sales, there are plenty of ways to make an impact beyond the office.
- Leaders of the Pack -As one of Australia's fastest-growing law firms, we know where we're headed and we want you on the journey with us.
- Putting People First -We offer generous parental leave up to 26 weeks, purchased annual leave, home office allowances, health and wellbeing benefits, education assistance and more.
We're doing this recruitment in-house!
We are not accepting submissions from recruitment agencies for this role.
We'd love to hear from you directly!
Any CV's sent to Wotton Kearney by a recruitment agency will be treated as unsolicited and fees will not be payable.
We are committed to fostering an inclusive and diverse workplace at Wotton Kearney.
As part of our dedication to accessibility, we strive to support candidates with disabilities throughout the interview process.
If you require any accommodations or assistance during the application and interview stages please contact us at *************@wottonkearney. com
Change Manager- Case Management System Implementation in Sydney employer: Wotton Kearney
At Wotton Kearney, we pride ourselves on fostering a high-performing and supportive work environment in our Melbourne office, where your contributions are genuinely valued. We offer a range of benefits including generous parental leave, education assistance, and a strong mentoring program to support your career growth while maintaining a healthy work-life balance. Our culture is collegiate and innovative, with opportunities to engage in community service and contribute to meaningful initiatives, making us an exceptional employer for those looking to thrive in their careers.
