Worthington Ag Parts Australia – Toowoomba QLD
Full Time | Toowoomba | Monday–Friday, 8:00am–5:00pm
Join a Team That Helps Keep Agriculture Moving
At Worthington Ag Parts Australia, we're proud to be Australia's leading supplier of new, used, and rebuilt agricultural machinery parts. Every day, our team plays a vital role in helping farmers across Australia and neighbouring countries keep their machinery running and their operations productive.
We are currently seeking a motivated and customer-focused E-Commerce Sales Assistant to join our team at our Toowoomba Corporate Office. This is a Full Time Monday to Friday position. You'll be a key part of our online sales team, helping customers find the right parts and ensuring every transaction is handled efficiently and professionally.
What You'll Do
Process online sales orders, invoicing, and customer communications through various e-commerce channels
Respond promptly to customer enquiries via email, phone and online messaging platforms to assist them in finding the right products for their machinery
Identify and interpret machinery and parts requirements, including make, model, year, and manufacturer specifications
Explain product features and benefits to support informed purchasing decisions
Deliver exceptional customer service and build positive relationships with customers
Provide tracking information and order updates to customers both online and directly
Process returns, refunds, and related customer requests
Maintain and update product listings, ensuring information is current, accurate and compelling
What We're Looking For
Strong written and verbal communication skills with the ability to communicate clearly with diverse customers
A genuine passion for delivering outstanding customer service and building customer relationships
Proficiency with computer systems, e-commerce platforms and Microsoft Office applications with confidence learning new systems and software quickly
Sales experience or an interest in agricultural machinery and parts (advantageous but not essential)
Excellent time management and organisational skills
Attention to detail and accuracy in order processing and data entry
The ability to work independently, use initiative, and perform well under pressure
Proactive problem-solving approach and willingness to take initiative
Why Join Us?
Stable, full-time weekday hours with no weekend work
Be part of a respected and growing industry leader
Contribute to Australia's agricultural sector and help keep farmers operating efficiently
Opportunity to develop your skills and grow within the business
Work in a supportive and team-oriented environment
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E-Commerce Sales Assistant in Toowoomba employer: Worthington Ag Parts Australia
Worthington Ag Parts Australia is an exceptional employer located in Dubbo, NSW, dedicated to supporting the agricultural community. With a strong focus on employee growth, we offer promotional opportunities beyond the typical warehousing role, alongside benefits such as leave loading, overtime pay, and staff discounts. Our vibrant work culture encourages versatility and skill enhancement, making it a rewarding place for those looking to make a meaningful impact in the industry.
Contact Details:
Worthington Ag Parts Australia Recruitment Team
