At a Glance
- Tasks: Assist customers with bookings, research options, and manage reservation details.
- Company: Join a supportive team focused on customer satisfaction.
- Benefits: Remote work, flexible scheduling, training, and professional development.
- Other info: Enjoy ongoing support and access to educational resources.
- Why this job: Enhance your skills while helping customers navigate their booking needs.
- Qualifications: Strong communication, organisation, and customer-focused attitude required.
The predicted salary is between 47250 - 57750 $ per year.
We are seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details. The ideal candidate enjoys organization, customer communication, research, and ensuring information is handled accurately.
Key Responsibilities
- Respond to booking inquiries
- Gather customer needs and preferences
- Research available options
- Coordinate booking details
- Verify customer and reservation information
- Provide confirmations and relevant information
- Assist with booking updates and changes
- Communicate with providers as needed
- Maintain accurate booking records
- Follow up with customers regarding outstanding information
- Provide professional support throughout the booking process
Qualifications
- Strong communication skills
- Excellent organization
- Attention to detail
- Customer-focused attitude
- Comfortable researching information online
- Basic computer proficiency
- Ability to learn booking systems
- Strong time-management abilities
- Reliable and self-motivated
- Previous booking or customer-service experience is helpful but not required
Why Choose Us?
- Remote Environment: Coordinate bookings remotely
- Flexible Scheduling: Organise your schedule around responsibilities and customer needs
- Training Available: Learn booking procedures and online platforms
- Ongoing Support: Access educational resources and guidance
- Professional Development: Build organisation, communication, research, and coordination skills
- Customer-Focused Role: Assist customers throughout the booking process
Senior Employment Coach in Brisbane employer: Workways Australia Limited
Workways Australia Limited is an exceptional employer located in the vibrant community of Woodridge, QLD, dedicated to empowering individuals towards sustainable employment. With a strong focus on employee growth and development, we offer comprehensive training programs and a supportive work culture that values collaboration and innovation. Join us to make a meaningful impact while enjoying the benefits of a flexible work environment and strong community partnerships.
Contact Details:
Workways Australia Limited Recruitment Team
