Workskil Australia is seeking a proactive Customer Service Team Leader to guide a team of Customer Service Consultants at the Adelaide CBD Call Centre. The role is full-time, with a 9-day fortnight and salary packaging options, offering a balanced work-life arrangement.
You will lead in a fast-paced environment, manage KPIs, coach staff, and ensure high-quality service to customers, employers, and colleagues, while maintaining focus on individual and team targets.
Customer Service Team Leader β Call Centre (9-Day Fortnight) in Adelaide employer: Workskil
Workskil Australia is an exceptional employer located in Mandurah, offering a supportive and inclusive work culture that prioritises employee growth and development. With a unique 9-day fortnight schedule, employees enjoy a healthy work/life balance while contributing to meaningful employment services for diverse communities. The organisation values integrity and customer service, providing a rewarding environment for those passionate about making a difference.