At a Glance
- Tasks: Assist customers, process orders, and maintain stock in a fast-paced trade environment.
- Company: Leading HVAC manufacturer with a focus on customer service and teamwork.
- Benefits: $38/hr plus penalties, temp-to-perm role, Monday to Friday hours.
- Other info: Great opportunity for career growth in a supportive workplace.
- Why this job: Join a dynamic team and build relationships while delivering top-notch service.
- Qualifications: Customer service experience and strong communication skills required.
The predicted salary is between 38 - 38 $ per hour.
$38/hr + penalties | Temp-to-perm opportunity Monday to Friday | 8:00am – 4:00pm
Customer-facing role in a fast-paced trade environment
About the Client
Our client manufactures and distributes HVAC products and air conditioning solutions, supplying a comprehensive range of equipment, components and smart systems to residential and commercial customers across Australia.
About the Position
We are seeking a motivated Counter Sales Representative to join a busy and fast-paced team in Hendra. This role is focused on providing outstanding customer service to trade and commercial customers while supporting day-to-day sales operations. You will be the first point of contact for walk-in customers, assisting with product enquiries, processing orders, and ensuring customers receive a professional and efficient service experience.
Key Responsibilities
- Serve and assist walk-in trade and commercial customers
- Process sales orders and customer enquiries
- Respond to phone and email enquiries promptly
- Prepare invoices, credits, and sales documentation
- Pick and prepare small customer orders
- Replenish stock and maintain shelf presentation
- Build strong relationships with customers and stakeholders
- Support daily store and sales operations
Skills and Experience Required
- Previous experience in customer service, sales, or administration
- Forklift Licence (beneficial)
- Competent knowledge of and in the use of EPICOR program
- Ability to multitask in a fast-paced environment
- Strong communication and interpersonal skills
- Good computer and data entry skills
- Ability to build rapport with trade and commercial customers
- Experience in a trade, industrial, or blue-collar environment (preferred)
- Current Driver's Licence and reliable transport
Job Reference Number: BSINDJ2026144777
About WorkPac
At WorkPac, we foster a work environment where everyone feels welcome and valued. As an Equal Employment Opportunity employer, we welcome applicants from all backgrounds and embrace diversity in race, gender, age, religion, culture, and ability.
Counter Sales in Brisbane employer: Workpac Group
WorkPac is an excellent employer for Drillers seeking rewarding opportunities at Clermont Mine, where competitive pay and flexible travel options are just the beginning. With a strong commitment to safety and operational excellence, employees benefit from a supportive work culture that prioritises workforce development and offers ongoing career growth. The 7/7 roster allows for a balanced lifestyle, complemented by camp accommodation and meals, making it an ideal choice for those looking to thrive in the Bowen Basin mining industry.
