Hybrid-Ready Consumer Care Leader in Sydney

Hybrid-Ready Consumer Care Leader in Sydney

Sydney Full-Time 90000 - 110000 $ / year (est.) Hybrid
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At a Glance

  • Tasks: Lead customer service and sales teams to enhance consumer experiences across ANZ.
  • Company: Resmed, a leader in innovative healthcare solutions.
  • Benefits: Flexible work options, competitive salary, and opportunities for professional growth.
  • Other info: Join a dynamic team focused on innovation and exceptional customer support.
  • Why this job: Shape the future of consumer care with cutting-edge technology and impactful strategies.
  • Qualifications: Experience in customer service management and strong leadership skills.

The predicted salary is between 90000 - 110000 $ per year.

Resmed is seeking a Consumer Care Manager for ANZ DTC to lead customer service, inside sales and consumer support across Australia and New Zealand. You will shape the future of consumer care by guiding frontline teams, adopting AI-enabled tools, automation and new ways of working to deliver exceptional customer experiences and business results.

You will partner with Experience, Digital, Data and Technology teams to implement connected engagement models, manage workforce planning, performance.

Hybrid-Ready Consumer Care Leader in Sydney employer: Worklane GmbH

At ResMed, we are committed to fostering a dynamic and inclusive work environment that empowers our employees to thrive. As a Senior Specialist in Regulatory Affairs based in Sydney, you will benefit from a hybrid or remote work model, competitive remuneration, and opportunities for professional growth within a global leader in health technology. Join us to be part of a culture that values innovation, collaboration, and excellence, while making a meaningful impact on healthcare outcomes across the Americas and ANZ.

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Contact Details:

Worklane GmbH Recruitment Team

We think you need these skills to ace Hybrid-Ready Consumer Care Leader in Sydney

Customer Service Leadership
Inside Sales Management
Consumer Support
AI-Enabled Tools Adoption
Automation Implementation
Exceptional Customer Experience Delivery
Business Results Orientation