At a Glance
- Tasks: Be the go-to person for staffing support and solve rostering challenges.
- Company: Join a supportive team at WE Sunshine Health in Caboolture.
- Benefits: Earn $35-$45 per hour plus super, with flexible hours and career growth.
- Other info: Full training provided; we value diversity and inclusivity.
- Why this job: Make a real difference in healthcare while developing your skills.
- Qualifications: Strong phone skills, customer service experience, and a knack for organisation.
The predicted salary is between 45 - 45 $ per hour.
The Opportunity
We are currently seeking a Casual Allocations Consultation (with view to transition to Part Time after successfully completing probation) to join our team based in Caboolture.
This is a key role in ensuring our clients receive timely staffing support and our workforce is well managed.
The role requires a high level of professionalism, confidence in phone based communication, and the ability to work effectively under pressure.
- A Day in the Role
- Serve as the first point of contact, responding promptly and professionally to inbound calls from clients and candidates
- Build and maintain strong, lasting relationships with clients, candidates, internal teams and stakeholders.
- Place new and existing candidates into suitable work shifts across various healthcare facilities
- Maintain accurate records of shift placements and communications.
- Solve complex rostering challenges and provide practical solutions
- Contribute to business growth via reverse marketing and proactive candidate engagement
- Maintain operational administration, including database updates and reporting, monitoring client portals, shared inboxes, and internal systems for new requests.
- Follow process in accordance with compliance, following legal and statutory requirements.
- Assist with ad hoc projects as assigned by your manager.
About You
- Excellent phone manner and interpersonal skills.
- Strong computer literacy and ability to learn internal systems.
- Proven ability to manage competing priorities and high volume workloads.
- Detail oriented and high level of accuracy
- Flexibility to work shifts between 4:30am – 11:00pm, across a rotating 7 day roster.
- Ability to work independently and as part of a team.
- Highly organised and strong time management skills
- Confident communicator, with strong customer focused mindset
- Experience in customer service, call centre, healthcare allocations, or rostering.
- Knowledge of healthcare staffing or the aged care sector.
- Familiarity with the Brisbane, Sunshine Coast, and Gold Coast areas.
- Exposure to payroll or admin support tasks.
- Required
- NDIS Worker Screening Clearance (or willingness to obtain).
- National Police Check (or willingness to obtain).
What We Offer
- Competitive hourly rate: $35 – $45 per hour + super + penalty rates (weekends/afterhours).
- Full training and onboarding provided.
- Opportunities for increased hours and career development based on performance.
- A supportive, collaborative, and growing team.
- Work/life balance with flexible part-time scheduling.
WE Sunshine Health is an Equal Opportunity Employer welcomes applicants from Aboriginal and Torres Strait Islander backgrounds and culturally and linguistically diverse communities.
Allocations Consultant in Caboolture employer: Workforce Extensions
Power-Vac Gutter Cleaning Co. is an exceptional employer that prioritises a supportive and friendly work culture, making it an ideal place for those looking to grow in their careers. With full on-the-job training and opportunities for advancement as the company expands, employees can thrive in a dynamic environment while enjoying the benefits of stable full-time employment in the beautiful Geelong region. The family-owned nature of the business fosters a sense of community and camaraderie among team members, ensuring a rewarding and meaningful work experience.
