At a Glance
- Tasks: Lead and execute our digital trade strategy for a scaling marketplace.
- Company: Join Woolworths Group, a diverse and inclusive workplace with endless career possibilities.
- Benefits: Enjoy team discounts, paid parental leave, and wellness programs.
- Other info: Flexible hybrid working model and a culture of genuine care.
- Why this job: Make a real impact in the e-commerce space while driving growth and innovation.
- Qualifications: 5+ years in digital e-commerce, with strong trading and merchandising skills.
The predicted salary is between 90000 - 110000 $ per year.
Manager-Marketplace Customer and Trade planning
Lead and execute our digital trade strategy.
Join a scaling marketplace business in Surry Hills location with hybrid working (3 days in the office).
We are Woolworths Group: 200,000+ bright minds, passionate hearts and unique perspectives connected by a shared Purpose – ‘to create better experiences together for a better tomorrow.’
What you’ll do:
- Lead and execute our digital trade strategy, accelerating growth for Everyday Market while optimizing the customer journey and overall marketplace performance.
- Act as a digital-first merchant, pulling pricing, ranging, and promotional levers to drive conversion, customer acquisition, and GTV.
- Partner closely with seller teams and leverage our digital capabilities to deliver a seamless, market-leading online shopping experience.
- Align the marketplace calendar with major seasonal events and food moments like Christmas, Easter, and back-to-school.
- Monitor competitors to execute daily defensive pricing and promotional tactics.
- Identify competitor gaps in the online grocery space and capitalize on them through exclusive digital ranges.
- Curate and optimise the online catalog to boost conversion with dynamic bundling like 'Shop the Recipe.'
- Design and evaluate digital promotions, including flash sales and personalised coupons, to grow average basket size.
- Track daily sales, margins, markdowns, and campaign profitability to ensure commercial targets are met.
- Utilise CMS, PIM, and digital analytics tools daily to refine the customer journey and optimize overall platform performance.
What you’ll bring:
- 5+ years of digital e-commerce experience, with at least 4 years focused on trading, digital merchandising, or commercial planning in FMCG/Grocery.
- Proven ability to manage high-volume promotional calendars that consistently drive revenue and margin growth.
- Track record of building commercial strategies to compete directly against major marketplaces (Amazon, eBay) and hard discounters.
- Strong expertise in digital content optimization, product page layout, and digital shelf management to maximize conversion.
- Deep commercial acumen with full working knowledge of retail math, margins, markdowns, and campaign profitability.
- Hands-on experience with e-commerce platforms, CMS, PIM systems, and digital analytics tools.
- Strategic mindset with the capability to plan seasonal calendars 3+ months ahead while adapting to sudden market shifts.
- Practical understanding of user experience principles to ensure promotions align with a seamless online customer journey.
What you’ll experience:
- A global business with endless career possibilities around every corner and across every discipline.
- Team discounts across our range of Woolworths Group brands and a robust rewards program that celebrates and incentivises purpose-driven work.
- 12 weeks paid parental leave for primary caregivers plus paid superannuation for up to 12 months while the Team Member is on parental leave - eligible from the first day of employment.
- A range of programs to help you prioritise and manage your wellbeing, including 24/7 access to the Sonder app.
- A progressive and competitive leave policy that gives you more space for what matters to you.
Everyone belongs at Woolworths Group: We aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential. Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow.
Ecommerce Category Manager in Sydney employer: Woolworths MarketPlus
Woolworths Group is an exceptional employer, offering a dynamic and inclusive workplace in Surry Hills that fosters growth and innovation. With a strong focus on employee wellbeing, flexible working arrangements, and a commitment to diversity, we empower our team members to thrive while making a meaningful impact on the lives of over 24 million customers each week. Join us to explore endless career possibilities and enjoy benefits like team discounts, generous parental leave, and a robust rewards program that celebrates your contributions.
