Woods & Co Recruitment have partnered with a leading Melbourne-based Managed Service Provider to find a proactive and client-focused Onsite IT Engineer. This is an opportunity to step away from a traditional support desk role and become the trusted technical advisor for a portfolio of businesses, helping clients improve, secure and optimise their IT environments.
If you're an experienced MSP Engineer who enjoys building relationships, solving complex technical challenges and taking ownership of client environments, we'd love to hear from you.
What's in it for you?
- Own a portfolio of clients and become their trusted technical advisor
- Work across diverse Microsoft, cloud and infrastructure environments
- Genuine career progression into Project Engineering or Strategic Advisory roles
- Join a collaborative team that values mentoring, development and knowledge sharing
- Competitive salary, supportive culture and regular team events
What you'll do
- Manage and support a portfolio of client IT environments across Melbourne
- Conduct proactive onsite reviews, identify risks and implement improvements
- Build strong relationships with clients and become their go-to technical expert
- Maintain accurate technical documentation and align environments to best practice
- Work closely with senior engineers and technology advisors to deliver long-term client outcomes
What we're looking for
- 2+ years' experience working within a Managed Service Provider (MSP) or similar
- Strong Microsoft 365, Windows Server and networking experience
- Excellent troubleshooting skills with a proactive approach to problem solving
- Outstanding communication skills and confidence working directly with clients
- Current Australian Driver's Licence and access to your own vehicle
Woods & Co Recruitment is committed to creating a positively diverse and inclusive workforce that values all backgrounds and experiences. We do not discriminate and encourage applications (no matter age or status) from Aboriginal and Torres Strait Islander people, people from culturally and/or linguistically diverse backgrounds, all members and genders of the LGBTQI community and people with disability.
Only shortlisted candidates will be contacted.
Onsite Engineer employer: Woods & Co
Woods & Co is an exceptional employer, offering a stable and full-time role as a Fleet Recruitment Officer in Heatherton, where you can take ownership of a specialist recruitment function within a supportive, family-oriented team culture. With a commitment to diversity and inclusion, the company values all backgrounds and experiences, providing ample opportunities for professional growth and development in the transport and logistics industry.
