At a Glance
- Tasks: Coordinate bookings and ensure smooth communication between customers and workshops.
- Company: Join a leading automotive service provider with a dynamic team culture.
- Benefits: $60,000 + Super, on-site parking, and opportunities for growth.
- Other info: Diverse and inclusive workplace welcoming all backgrounds and experiences.
- Why this job: Be the key link in a fast-paced environment and enhance customer experiences.
- Qualifications: 2+ years in admin or customer support roles with strong communication skills.
The predicted salary is between 54000 - 66000 $ per year.
Woods & Co Recruitment has partnered with a leading automotive service provider to offer an exciting opportunity for a Bookings Coordinator. In this role, you’ll be at the heart of coordinating schedules and acting as the key link between customers, workshops, and internal teams. Your focus will be on ensuring bookings run smoothly and communication flows seamlessly, making every customer experience a positive one. This position offers the chance to work in a fast-paced, dynamic environment, liaising with a variety of stakeholders including dealerships and service teams. With strong management support and a collaborative team culture, you’ll be able to take initiative, grow your skills, and contribute to a company recognised for its leadership and expertise in the automotive industry.
What’s in it for you?
- $60,000 + Super
- Convenient Mulgrave location with on-site parking
- Opportunity to join a respected national organisation
- Engaging, dynamic team culture
- Multi-faceted role connecting customers, dealerships, workshops, and leasing companies
What do you do?
- Coordinate bookings efficiently, liaising with multiple stakeholders
- Handle incoming calls and tasks simultaneously, maintaining excellent service quality
- Follow clear procedures to complete tasks accurately and efficiently
- Manage a high volume of inbound calls effectively
- Attend product and service workshops to maintain industry knowledge
What do you need?
- 2+ years’ experience in fast-paced administrative, customer support, or call centre roles
- Professional verbal and written communication skills
- Proactive and motivated mindset
- Strong team player with high attention to detail
Woods & Co Recruitment is committed to creating a positively diverse and inclusive workforce which values all backgrounds and experiences. We do not discriminate and encourage applications (no matter age or status) from Aboriginal and Torres Strait Islander people, people from culturally and/or a linguistically diverse background, all members and genders of the LGBTQI community and people with disability.
Bookings Coordinator in Melbourne employer: Woods & Co
Woods & Co is an exceptional employer, offering a stable and full-time role as a Fleet Recruitment Officer in Heatherton, where you can take ownership of a specialist recruitment function within a supportive, family-oriented team culture. With a commitment to diversity and inclusion, the company values all backgrounds and experiences, providing ample opportunities for professional growth and development in the transport and logistics industry.
