At a Glance
- Tasks: Lead daily club operations, ensuring a fantastic experience for members and guests.
- Company: Club Evans RSL, a vibrant community hub by the beautiful Evans River.
- Benefits: Competitive pay, career growth opportunities, and support for further development.
- Other info: Enjoy working in a stunning riverside location with a supportive culture.
- Why this job: Join a passionate team and make a real difference in a lively environment.
- Qualifications: 5+ years in hospitality, strong leadership skills, and a passion for customer service.
The predicted salary is between 62100 - 75900 $ per year.
As Duty Manager, you'll take charge of the day-to-day running of the club during your shift, making sure operations run smoothly and our members and visitors have a great experience. This is a varied, hands-on role where one shift you might be running a wedding function, the next you're on the gaming floor, supporting the bistro through a busy lunch service, or sorting a member's enquiry.
Key responsibilities:
- Leading, supporting and motivating the team during each shift
- Overseeing bistro, bar, gaming and general club operations
- Maintaining high standards of customer service across the venue
- Handling member and guest enquiries and resolving issues professionally
- Supporting the team through busy periods, functions and live entertainment nights
- Ensuring responsible service of alcohol and gaming requirements are met
- Completing opening and closing procedures and shift handovers
- Monitoring club presentation, cleanliness and safety standards
- Managing incidents and escalating matters where needed
- Supporting the training and development of team members
About you:
- 5 years or more previous experience in a club, hospitality, hotel or similar venue
- Certificate 3 in Business or Hospitality or similar experience
- Strong leadership and communication skills
- A hands-on approach and the ability to lead by example
- A genuine passion for customer service
- The confidence to make decisions and manage situations as they come up
- The ability to stay calm and organised when things get busy
- A positive, can-do attitude and willingness to get stuck in
- Current RSA/RCG
- Current NSW Driver's License
About us:
Club Evans RSL is a proud community club on the banks of the Evans River in Evans Head, NSW — home to our riverside River Bistro, live entertainment, sport on the big screens, and functions and weddings year-round. We're proud to support our veterans and bring Evans Head together.
Lots of room for career growth, with support to complete courses and further your development. Competitive pay under the NSW Club Award. Work riverside in one of the most beautiful settings in Northern NSW. A supportive, team-first workplace culture.
Club Duty Manager in Evans Head employer: Woodburn Evans Head RSL Club
Woodburn Evans Head RSL Club is an excellent employer that values its team members and fosters a supportive work culture. With flexible weekend and night shifts, it’s an ideal opportunity for students and those seeking extra income, offering a friendly environment where employees can grow and develop their skills while contributing to memorable guest experiences.
Contact Details:
Woodburn Evans Head RSL Club Recruitment Team
