At a Glance
- Tasks: Lead enterprise customer relationships and drive value across Australia and New Zealand.
- Company: Wolters Kluwer, a leader in providing expert solutions.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Other info: Join a collaborative team focused on strategic partnerships and long-term outcomes.
- Why this job: Make a real impact by driving customer success and revenue growth.
- Qualifications: Experience in customer success management and strong commercial acumen.
The predicted salary is between 135000 - 165000 $ per year.
Wolters Kluwer is seeking an experienced Customer Success Manager (Strategic Accounts) to lead a portfolio of enterprise customers across Australia and New Zealand. You will serve as the primary relationship owner, partnering with senior sponsors to drive customer value, adoption, retention and long-term business outcomes.
You will balance strategic leadership with a strong commercial mindset, driving GRR/NRR, renewal planning and revenue growth while expanding partnerships and delivering.
Strategic Enterprise CSM in Sydney employer: Wolters Kluwer
Wolters Kluwer is an exceptional employer that fosters a culture of inclusion and flexibility, making it an ideal workplace for a Senior Sales Executive. With benefits like flexible working arrangements, extensive learning and development opportunities, and a commitment to employee well-being, you will thrive in a supportive environment that values your contributions and encourages professional growth. Join a global organisation where your expertise in strategic sales planning and complex negotiations can drive meaningful impact while enjoying a work-life balance that suits your lifestyle.