Strategic Enterprise Customer Success Lead

Strategic Enterprise Customer Success Lead

Full-Time 49500 - 60500 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead customer success initiatives for enterprise clients across Australia and New Zealand.
  • Company: Wolters Kluwer, a leader in providing expert solutions.
  • Benefits: Competitive salary, flexible work options, and growth opportunities.
  • Other info: Join a dynamic team focused on innovation and client satisfaction.
  • Why this job: Make a real impact by driving customer success and strategic partnerships.
  • Qualifications: Experience in customer success management and strong commercial acumen.

The predicted salary is between 49500 - 60500 $ per year.

Wolters Kluwer is seeking an experienced Customer Success Manager (Strategic Accounts) to own a portfolio of enterprise customers across Australia and New Zealand.

You will partner with senior stakeholders to drive value, adoption, retention and renewal outcomes.

This role blends strategic customer success leadership with a strong commercial mindset, driving GRR/NRR and opportunities for expansion across your portfolio.

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Strategic Enterprise Customer Success Lead employer: Wolters Kluwer

Wolters Kluwer is an exceptional employer that fosters a culture of inclusion and flexibility, making it an ideal workplace for a Senior Sales Executive. With benefits like flexible working arrangements, extensive learning and development opportunities, and a commitment to employee well-being, you will thrive in a supportive environment that values your contributions and encourages professional growth. Join a global organisation where your expertise in strategic sales planning and complex negotiations can drive meaningful impact while enjoying a work-life balance that suits your lifestyle.

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Contact Details:

Wolters Kluwer Recruitment Team

We think you need these skills to ace Strategic Enterprise Customer Success Lead

Customer Success Management
Stakeholder Engagement
Value Proposition Development
Adoption Strategies
Retention Strategies
Renewal Management
Commercial Acumen