At a Glance
- Tasks: Lead customer retention strategies and develop recovery plans for at-risk accounts.
- Company: Wolters Kluwer Australia, a leader in commercial solutions.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Join a dynamic team in Melbourne with great career advancement potential.
- Why this job: Make a real impact by strengthening customer relationships and driving revenue.
- Qualifications: Experience in customer retention and strong analytical skills.
The predicted salary is between 82800 - 101200 $ per year.
Wolters Kluwer Australia is seeking a commercially minded Retention Manager to strengthen customer retention, protect recurring revenue and deepen long‑term relationships across our portfolio in Melbourne.
You will own retention strategy and execution, identify at‑risk customers, and partner with Sales and Customer Success to improve outcomes.
You will lead renewals, develop recovery plans for at‑risk accounts, and use data to drive segmentation and proactive interventions.
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Retention Manager: Renewals, Recovery & Growth in Melbourne employer: Wolters Kluwer
Wolters Kluwer is an exceptional employer that fosters a culture of inclusion and flexibility, making it an ideal workplace for a Senior Sales Executive. With benefits like flexible working arrangements, extensive learning and development opportunities, and a commitment to employee well-being, you will thrive in a supportive environment that values your contributions and encourages professional growth. Join a global organisation where your expertise in strategic sales planning and complex negotiations can drive meaningful impact while enjoying a work-life balance that suits your lifestyle.
