Healthcare IT Service Desk Analyst

Healthcare IT Service Desk Analyst

Full-Time 68175 - 83325 $ / year (est.) On-site
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At a Glance

  • Tasks: Provide first-point-of-contact IT support and resolve hardware/software issues.
  • Company: Wollongong Private Hospital, part of Ramsay Health Care.
  • Benefits: Gain valuable experience in a supportive healthcare environment.
  • Other info: On-call duties and commitment to service excellence are essential.
  • Why this job: Make a difference by supporting healthcare professionals with essential IT services.
  • Qualifications: 1-3 years in IT support and teamwork skills required.

The predicted salary is between 68175 - 83325 $ per year.

Wollongong Private Hospital in Wollongong NSW seeks a Service Desk Analyst to provide first-point-of-contact IT support for our Ramsay Health Care IT users.

You will diagnose incidents, resolve hardware and software issues, and maintain clear communication with clinical and non-clinical staff.

Requirements include 1–3 years in IT support, experience with Meditech and Workday, and a strong sense of teamwork.

On-call duties and a commitment to service excellence are essential.

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Healthcare IT Service Desk Analyst employer: Wollongong Private Hospital

Ramsay Health Care is an exceptional employer, offering a supportive and values-led workplace where 'people caring for people' is at the core of our mission. As a Medical Nurse Practitioner in Wollongong, you'll benefit from flexible rostering, career growth opportunities, and access to comprehensive wellbeing support, all while working collaboratively within a multidisciplinary team to provide high-quality patient care. With exclusive employee rewards and professional development programs, Ramsay is dedicated to fostering a fulfilling and rewarding work environment for its staff.

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Contact Details:

Wollongong Private Hospital Recruitment Team

We think you need these skills to ace Healthcare IT Service Desk Analyst

IT Support
Incident Diagnosis
Hardware Troubleshooting
Software Troubleshooting
Meditech
Workday
Communication Skills