At a Glance
- Tasks: Provide top-notch IT support and troubleshoot tech issues for over 1,800 employees.
- Company: Join Wollongong City Council, a community-focused organisation making a difference.
- Benefits: Competitive salary plus super, with opportunities for professional growth.
- Why this job: Be the tech hero who keeps our city running smoothly and efficiently.
- Qualifications: Customer service skills and a passion for technology are essential.
The predicted salary is between 100110 - 100110 $ per year.
Wollongong City Council is seeking a customer-focused Technology Support Officer to join the Technology Support team.
This on-site role supports over 1,800 employees with first- and second-level IT assistance, across multiple sites and devices, ensuring timely, professional service.
You will troubleshoot hardware, software and access issues, install equipment, and coordinate requests with IT specialists. Salary from $91,924 up to $100,110 per annum plus super.
Hybrid IT Support & Customer Service Specialist in Wollongong employer: Wollongong City Council
Wollongong City Council is an exceptional employer that prioritises work-life balance, offering flexible hybrid work options and a 35-hour work week. With a strong commitment to employee growth, we provide extensive professional development opportunities, generous leave provisions, and a vibrant social culture that fosters collaboration and community engagement. Join us in making a meaningful impact in our extraordinary Wollongong, where your contributions are valued and celebrated.
