MUFG in Australia is seeking Customer Service Officers (Hub Specialists) to join the superannuation contact centre on a 6-month fixed term contract, with potential for extension. You will focus on delivering first call resolution and owning inquiries.
The role emphasizes handling sensitive cases, achieving KPIs, and collaborating with the team while building superannuation knowledge and staying informed on industry trends.
Customer Service Hub Specialist — First-Call Resolution Pro in Parramatta employer: WKFC - Blacktown
WKFC - Blacktown in Sydney is an excellent employer, offering a dynamic work environment where reliability and teamwork are valued. With flexible hours and opportunities for both casual and permanent positions, employees can enjoy a healthy work-life balance while contributing to a safe and efficient workspace. The company fosters a culture of growth and support, making it an ideal place for those seeking meaningful and rewarding employment.
