- Engage with Client teams and Stakeholders to understand new Requirements, Propose Suitable Functional and Technical Solution options with Pros / Cons, and Lead Technical Discussions to Clarify and Refine Project's Strategic and Operational Requirements
- Act as a proactive Technical Leader and be the single point of contact for Dynamics CRM Squad spread across Offshore locations to provide timely Technical guidance
- Be comfortable to Lead on Estimations, Technical Feasibility, Solutioning, Troubleshooting, calling out Technical Dependencies and own the Dynamics CRM Solution including System Design, Data Integration and Migration Activities
- Having worked on MS Dynamics Technologies including - Power Pages, Canvas App, Portal Pages, Liquid Code and Customer Service Workspace App
- Leverage Integration Technologies, including Azure Service Bus, Logic Apps, Azure Functions, and Power Automate, to ensure smooth Data Flow and Automation between Multiple Systems
- Must have Telephony Integration Experience (preferably Amazon Connect Telephony) and Integration to Legacy Applications via Microservices
- Good to have experience working in Finance or Superannuation Industry
Requirements
- Overall 12+ years’ experience in implementing large packaged MS CRM applications
- Having worked on MS Dynamics Technologies including - Power Pages, Canvas App, Portal Pages, Liquid Code and Customer Service Workspace App
- Extensive knowledge and experience in architecting, developing, implementing and integrating business solutions built with Microsoft Dynamics CRM
- Must have architected at least 5 large Microsoft Dynamics CRM projects
- Good understanding of SSRS and CRM Reports
- Telephony Integration Experience (preferably Amazon Connect Telephony) and Integration to Legacy Applications via Microservices
- Azure tools and technologies, Power platform experience is a must have
- Understand Microsoft Dynamics architecture, design, implementation and deployment experience in delivering enterprise level solution.
- Ability to develop solutions based on the description of business logic and based on the existing Application.
- Ability to work capably under stress and to juggle multiple tasks within tight deadlines.
- Agile development experience and readiness to drive offshore teams from onshore
- Strong analytics and problem-solving skills, interpersonal and teamwork skills;
- Sensitive to working in a multicultural environment.
- Proactive and must have strong communication skills to be able to liaise with stakeholders at all levels
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Microsoft Dynamics CRM in Melbourne employer: Wipro
As a Computer Network and Systems Engineer with us, you'll thrive in a dynamic work environment that prioritises innovation and collaboration. We offer competitive benefits, a strong focus on employee development, and opportunities to work with cutting-edge technologies in a supportive team culture. Located in a vibrant area, our company fosters a sense of community and encourages professional growth, making it an ideal place for those seeking meaningful and rewarding employment.
