At a Glance
- Tasks: Deliver exceptional customer experiences and represent leading design-driven appliance brands.
- Company: Join Winning Group, Australia's top experience company with a family-owned vibe.
- Benefits: Enjoy exclusive staff discounts, health support, and career growth opportunities.
- Other info: Flexible weekend work in a dynamic showroom environment with immersive training.
- Why this job: Be part of a vibrant team that celebrates creativity and passion for home living.
- Qualifications: Experience in premium retail or customer service and a passion for design.
The predicted salary is between 39600 - 48400 $ per year.
At Winning Group, we’re more than a retailer – we’re Australia’s leading experience company.
Since 1906, we’ve been a proud, family-owned business, bringing together premium retail, world-class logistics, and cutting-edge technology.
Our brands include Winning Appliances, Appliances Online, Winning Services, Rogerseller, Spence & Lyda, Ora, and Andoo.
What sets us apart?
We create spaces where our people and customers feel inspired.
With award-winning showrooms, exclusive product ranges, and a culture built on collaboration and innovation, Winnings is the destination for design-driven home living.
As a Product Expert, you’ll
- Represent Australia’s leading, design-driven appliance brands that set the benchmark in style and innovation.
- Deliver exceptional customer experiences through consultative, premium service.
- Build meaningful relationships with homeowners, interior designers, architects, and industry professionals.
- Achieve sales and margin targets while delivering on KPIs that reflect both performance and customer satisfaction.
- Provide thoughtful, tailored advice by developing deep product knowledge and staying across the latest in design and technology.
- Support events, live demonstrations, and VIP activations that create memorable in-store experiences.
- Maintain showroom standards and ensure every detail reflects our premium offering.
- Complete sales administration with accuracy, from quoting through to liaising with service, logistics, and supplier teams.
- You’ll have -
- Previous experience in premium retail, sales, or customer service.
- A passion for design, innovation, and the home living sector.
- Strong communication and relationship-building skills.
- Confidence in learning and advising on technical product features.
- High standards of professional presentation.
- Computer literacy, with Google Workspace experience highly regarded.
- Flexibility to work weekends in a vibrant showroom environment.
Why Winnings?
At Winnings, you’ll join a team where creativity, service, and passion are celebrated.
We invest in our people, offering continuous development and genuine career progression opportunities across our growing Group.
Our employee benefits include
- Exclusive staff discounts across all Winning brands.
- Career growth opportunities with pathways into leadership, trade, and showroom management.
- Health and wellbeing support through our EAP, with free GP visits, dietitian consults, annual health checks, and high-performance coaching.
- Vibrant culture with immersive product training, community events, and an amazing annual Christmas party.
We’re proud to nurture a diverse and inclusive workplace where everyone feels they belong.
We welcome applicants from all backgrounds and encourage you to apply if this role excites you.
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Retail Sales Assistant – Newcastle employer: Winning Appliances
Winning Group is an exceptional employer that fosters a dynamic and supportive work culture, where you can thrive as a Premium Home Appliance Showroom Specialist. With a focus on employee growth, we offer ongoing training and development opportunities, ensuring you stay at the forefront of industry trends while enjoying the benefits of working in a vibrant showroom environment. Located in Australia, our commitment to premium service and strong team collaboration makes us a rewarding place to build your career.