At a Glance
- Tasks: Support daily operations, lead the team, and ensure outstanding customer service.
- Company: Wingboy Parramatta, a fast-casual brand known for hot wings and cold drinks.
- Benefits: Competitive salary, flexibility, staff discounts, and wellness credits.
- Other info: Join a supportive team and enjoy a career runway as we expand.
- Why this job: Great opportunity to grow in a dynamic hospitality environment with new venues opening.
- Qualifications: Experience in hospitality management, strong leadership, and communication skills.
The predicted salary is between 47250 - 57750 $ per year.
Join Wingboy Parramatta as our Assistant Restaurant Manager.
Reporting to the Restaurant Manager, you'll support the day-to-day running of the venue across service, people, customer experience and compliance.
You'll help lead the front-line team, keep standards high and step up as the point of contact when the Restaurant Manager is away.
This is a full-time role and a great next step for a hospitality leader who wants to keep developing.
Key responsibilities
- Support the Restaurant Manager with stock purchasing and inventory management
- Lead by example in delivering outstanding customer service, in-venue and online
- Handle customer feedback and complaints, including email and online reviews
- Assist with rostering, training and mentoring the team to perform at their best
- Ensure compliance with food safety, hygiene, WH&S and company policies
- Monitor cleanliness, presentation and equipment, and elevate maintenance issues
- Supervise shifts, including cash handling and reconciliation
- Manage timekeeping, breaks and attendance records
- Help manage bookings, large functions and special events
- Contribute to KPIs and identify ways to improve operations
About you
- Busy hospitality or fast-casual supervisory or management experience
- Current NSW RSA certificate
- Confident with POS and peak service
- Strong communication, customer service and leadership skills
- Full working rights in Australia
- Available nights, weekends and peak periods
About us
Wingboy is a growing fast-casual hospitality brand known for hot wings and cold bevs.
With new venues opening, you'll be supported by head office and have room to grow with the group.
- Competitive salary + super, based on experience
- Career runway as new venues open
- Flexibility that respects life outside work
- Staff discounts on and off shift
- Class Pass credits for gym, wellness and beauty
- Paid mental health and wellbeing day
- #J-18808-Ljbffr
Assistant Restaurant Manager in Parramatta employer: Wingboy
Wingboy Newtown is an exceptional employer that fosters a vibrant and energetic work culture, perfect for those passionate about hospitality. With ample opportunities for career growth as the brand expands, employees enjoy flexibility, staff discounts, and wellness initiatives, including a paid mental health day to ensure a balanced work-life experience. Join us in creating unforgettable customer experiences while thriving in a supportive team environment.
