At a Glance
- Tasks: Lead front-of-house operations and create unforgettable guest experiences in a stunning winery.
- Company: Join CHANDON, a leader in sparkling wines, part of the prestigious LVMH Group.
- Benefits: Competitive pay, vibrant work culture, and opportunities for growth in the hospitality industry.
- Other info: Work in the beautiful Yarra Valley with a focus on continuous improvement and guest satisfaction.
- Why this job: Be part of a passionate team that values innovation, diversity, and exceptional service.
- Qualifications: 1+ years in a leadership role with strong communication and hospitality skills.
The predicted salary is between 47250 - 57750 $ per year.
Job Title: Assistant Manager, Front of House
At CHANDON, we are passionate about crafting exceptional sparkling wines and memorable experiences that bring people together. Driven by innovation and bold thinking, we embrace diversity, inclusion, courage, and collaboration across our global community. Proudly part of the LVMH Group, CHANDON’s wineries span Argentina, Brazil, California, Australia, and China.
About the Role
As our Assistant Manager, Front of House, you will play a key role in delivering seamless service and memorable guest experiences across our premium Brand Home in the picturesque Yarra Valley. You will support day-to-day front-of-house operations, coach a high-performing team, and contribute to a vibrant, service-led culture.
Responsibilities
- Oversee daily front-of-house operations across multiple venues including Restaurant, Lounge, Tasting, Retail, and Events, ensuring seamless service delivery.
- Represent CHANDON’s brand and values with pride, supporting the management team in ensuring every experience is delivered to the highest standard.
- Coach and support a high-performing team to deliver memorable hospitality experiences and achieve retail sales objectives.
- Actively contribute to sales targets through confident product recommendations and promoting Club Chandon.
- Drive continuous improvement in service standards and guest satisfaction, identifying and resolving operational issues proactively.
- Ensure the venue’s presentation is maintained to the highest standards, overseeing facilities and operational readiness.
About You
- You possess a minimum of 1 year of leadership experience in a premium, high-volume front-of-house role, with proven experience running service and coordinating events.
- You are a natural leader with strong communication skills, capable of coaching teams and fostering a positive, productive sales culture.
- You have exceptional attention to detail, maintaining high personal presentation and pride in standards, even under pressure.
- You demonstrate a genuine commitment to outstanding guest service, adept at handling requests and complaints with grace.
- You have strong wine and food knowledge, combined with a comprehensive understanding of hospitality operations and best practices.
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Assistant Manager, Front of House in Melbourne employer: Wine Yarra Valley
At CHANDON, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values diversity, collaboration, and innovation. Located in the stunning Yarra Valley, our Wine and Hospitality Specialist role provides employees with the opportunity to engage with guests in a beautiful setting while enjoying daytime hours and a supportive team environment. We are committed to employee growth, providing training and development opportunities that enhance both personal and professional skills in the world of premium wine and hospitality.
