An experienced, organised and proactive Office & Business Administrator providing ongoing administrative and operational support to GWA Supplies. You'll work directly with the Managing Director and coordinate with the UK team, customers and suppliers to help ensure the business operates efficiently. This role suits an established independent administration professional who enjoys working with small businesses, managing competing priorities and taking ownership of their work.
Key responsibilities
Coordinate email and telephone communication with customers, suppliers and procurement teams
Provide administrative and operational support to the Managing Director
Coordinate domestic and international freight bookings, customs clearance and shipping documentation
Arrange business travel, accommodation and car rentals
Maintain accurate customer and supplier databases and internal records
Manage business activities, tasks and workflows using the CRM system
Develop, document and improve internal administrative processes and procedures
Liaise with overseas suppliers regarding orders, pricing and delivery timelines
Coordinate communication and administrative activities with the UK team
Monitor outstanding tasks and proactively follow up to ensure deadlines are met
About you
Experience providing office administration, business support or virtual assistant services
Excellent organisational and time-management skills
Strong written and verbal communication skills
Confidence using Microsoft Office, particularly Excel and Outlook
Experience with CRM or task management platforms such as Monday.com
The ability to manage priorities independently
Excellent attention to detail and a proactive approach to problem-solving
A professional, positive attitude and willingness to learn
Flexibility to participate in a weekly call with UK colleagues
Experience with international freight, importing or overseas suppliers would be advantageous but isn't essential
About us
GWA Supplies is an established Australian business specialising in supply chain and logistics solutions for the renewable energy industry. We work with some of Australia's leading wind farm operators, supplying specialist components, maintenance materials and innovative logistics solutions across Australia and New Zealand. We're a small, established business with international operations, offering the opportunity to work directly with the business owner and make a genuine contribution to how the company operates.
Flexible working arrangements
Approximately 20-30 hours of work available per week, subject to agreement
A mix of onsite and remote work
Exposure to Australia's growing renewable energy industry
International collaboration with colleagues and suppliers
The opportunity to contribute ideas and improve business processes
An independent role with autonomy and responsibility
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