PRODUCT SPECIALIST, FURNITURE in Sydney

At Winc, we inspire Australians with better ways to work and learn.

We provide a wide range of products and solutions—from office and school essentials to print, marketing, and workspace technology—supporting over 100,000 workplaces nationwide.

We're known for exceptional customer service (70%+ NPS) and were recognised in 2025 as an Australian Business Award winner for Customer Service Excellence and Customer Experience Management.

ROLE PURPOSE

As a Product Specialist, Furniture you'll play a critical role in driving growth, retention, and profitability across a portfolio of customers.

Leveraging your furniture industry expertise, you'll partner with customers to understand their workplace needs and deliver tailored solutions that support their business objectives.

This is an internal sales role that combines technical product knowledge, account management, and consultative selling to maximise customer value.

• KEY ACCOUNTABILITIES
• Manage contract retention and profitability, ensuring sustainable commercial outcomes
• Deliver tailored customer strategies aligned to overall business objectives
• Build and maintain strong relationships across all key client stakeholders
• Maintain deep industry knowledge, including products, systems, and value propositions
• Manage the full sales cycle and customer lifecycle effectively
• Grow share of wallet within the assigned territory
• Complete all Health, Safety, and Environmental (HSE) training and actively support compliance with company HSE policies and procedures
• WHAT WE LOOK FOR
• Proven B2B sales experience, ideally within furniture, interiors, workplace solutions, or a related industry.
• A strong track record of achieving and exceeding sales targets.
• Excellent communication, negotiation, and influencing skills.
• Advanced consultative selling capability and a customer-first approach.
• Strong commercial acumen combined with resilience, adaptability, accountability, and drive.
• Intermediate to advanced skills across Excel, SAP, Salesforce, and Genesys.
• Experience analysing financial data, pricing models, contracts, and customer insights to develop tailored solutions.
• A collaborative approach and the ability to work effectively across multiple internal and external stakeholder groups.
• WORKING WITH WINC
• Our highly engaged team work together to create a positive impact both at Winc and in the communities we operate.

We are a collaborative bunch, continually improving our performance and the value we deliver.

• We believe we're better and smarter together and our values reflect our commitment to creating a welcoming, diverse and inclusive environment.
• We are focused on working towards a more sustainable future through our Winc Social Agenda - our plan to make a difference through Safe Work Practices, Gender Equity, First Nations Empowerment and Support, Climate Change, Responsible Packaging and Management of Waster as well as Ethical Sourcing.

This is where we take action to make the biggest different.

• We're passionate about setting our people up for success and providing the training, tools and environment to enable you to perform your best and develop your career at Winc.

Over 45% of the roles we advertised in 2025 were awarded to an internal candidate!

• We take care of our people through our internal Mental Health First Aider network, free access to our Employee Assistance Program, and generous leave entitlements to support you through the various priorities and stages of life (e. g.

Lifestyle Leave, Volunteering Leave, Cultural Awareness Leave, Sorry Business Leave, Paid Parental Leave, Domestic Violence Leave).

• And finally, there's plenty of perks! Our much-loved quarterly Winc Awards recognition program, team discounts and plenty of corporate partner discounts.