Customer Service/Technical Support - General Electronics
Customer Service/Technical Support - General Electronics
AbouttheCompany
Anestablishedelectronicsconsultancyprovidingspecialistelectronicengineeringsolutionstoadiverserangeofcustomers.Withexpertiseinelectronicsdesign,technicalproblem solvingandproductdevelopment,theyworkcloselywithclientsto delivertailoredsolutionsforavarietyofapplications.
Duetocontinuedbusinessneeds,theyareseekingaCustomer Service/Technical SupportprofessionaltojointheirteaminMacquariePark.
AbouttheRole
Thisisanexcellentopportunityforsomeonewithatechnicalbackgroundwhoenjoyscombiningtechnicalknowledgewithcustomerinteraction.
Youwillplayakeyroleinsupportingcustomers,identifyingtechnical requirementsandassistingwiththedeliveryofproductsandengineeringsolutions.
Workingcloselywithengineers,customersandsuppliers,youwillhelpensureclientsreceivetherighttechnicaladviceandresponsiveservice.
KeyResponsibilities
- Providetechnicalsalesassistanceandproductsupporttocustomers.
- Understandcustomerrequirementsandrecommendappropriatesolutions.
- Respondtotechnicalenquiriesandassistwithtroubleshooting.
- Preparequotations,proposalsandproductinformation.
- Liaisewithengineers,suppliersandcustomerstoresolvetechnicalissues.
- Supportbusinessdevelopmentactivitiesandmaintainstrongcustomerrelationships.
- Assistwithorderprocessing,productselectionandongoingcustomerservice.
- Keepuptodatewithelectroniccomponents,productsandemergingtechnologies.
AboutYou
Tobesuccessfulinthisrole,youwillideallyhave:
Experienceintechnicalsales, customersupportorelectronicsdistribution.
Strongcommunicationandproblem-solvingskills.
Theabilitytointerprettechnicalspecificationsandexplaintechnicalconceptsclearly.
Acustomer-focusedapproachandtheconfidencetoengagewithbothtechnicalandnon-technicalstakeholders.
Goodorganisationalskillsandtheabilitytomanagemultipleenquiries.
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Customer Service/Technical Support - General Electronics in Sydney employer: Winable Recruitment
Join a dynamic fintech company on the East Coast of Australia that is revolutionising payment solutions for events and SMEs. With a strong focus on employee growth, you will have the opportunity to shape the commercial strategy and product roadmap in a collaborative and innovative work culture. Enjoy an attractive C-suite package, performance incentives, and the chance to make a significant impact in a high-growth environment.
