At a Glance
- Tasks: Manage patient inquiries, appointments, and billing with empathy and professionalism.
- Company: Wilson Sports & Pain, a rapidly growing specialist clinic.
- Benefits: Competitive pay, part-time hours, and a supportive team environment.
- Other info: Opportunity for professional development in a modern facility on the Sunshine Coast.
- Why this job: Join a vibrant clinic and make a real difference in patient care.
- Qualifications: Medical administration experience and strong communication skills.
The predicted salary is between 35 - 35 $ per hour.
Wilson Sports & Pain is an established specialist clinic dedicated to providing high-quality, patient-centered care. Following our successful launch six months ago, our practice is growing rapidly. We are now seeking a professional and motivated Medical Administration Officer to join our dedicated team on a part-time basis. In this role, you will work closely with our Clinical Lead and medical team to ensure a seamless experience for our patients and contribute to the ongoing success of our vibrant practice.
Key responsibilities:
- Managing a high volume of phone inquiries and emails with empathy and professionalism
- Coordinating complex specialist appointments, follow-ups, and procedures
- Managing surgical and theatre scheduling, coordinating with hospitals, and ensuring all pre-admission paperwork is complete
- Processing incoming referrals and ensuring all clinical documentation is ready for review
- Managing patient billing, receipting, and navigating Medicare/Private Health claims
- Ensuring the smooth daily operation of the clinic, including scanning, filing, and assisting the clinical team as required
About you:
- Previous experience in a specialist or general practice environment is highly regarded
- Minimum of 6 months of medical administration experience in any medical setting is required
- Prior experience with theatre and hospital bookings is highly valuable
- Familiarity with clinical software (experience with Xestro or Heidi is a significant advantage, though training will be provided)
- Basic computer skills are sufficient, with training provided on clinical software systems
- Exceptional verbal and written communication skills with a focus on patient care
- A proactive "can-do" attitude with the ability to work independently in a fast-paced environment
About us:
Wilson Sports & Pain is an established specialist clinic dedicated to providing high-quality, patient-centered care. Following our successful launch six months ago, our practice is growing rapidly.
Above-award rates ($31–$35/hr, commensurate with experience) plus superannuation. Enjoyable part-time hours in a highly supportive, collaborative team environment. Based in modern facilities in Birtinya on the vibrant Sunshine Coast. Be part of an established, growing specialist clinic with a strong focus on professional development.
Medical Administration Officer employer: Wilson Sports & Pain
Wilson Sports & Pain is an exceptional employer that prioritises a supportive and collaborative work culture, making it an ideal place for a Medical Administration Officer to thrive. With above-award rates and part-time hours, employees enjoy a balanced work-life while contributing to a rapidly growing clinic on the beautiful Sunshine Coast. The company is committed to professional development, ensuring that team members have ample opportunities for growth and learning in a vibrant environment focused on high-quality patient care.
