Willoughby City Council is seeking a Senior Customer Experience and Service Transformation Officer to drive practical improvements for residents and businesses. You will lead cross‑Council collaboration, shape service design and delivery, and deliver outcomes that enhance life in Willoughby.
Based in our thriving Sydney hub, you will work with a dynamic, diverse team committed to a customer‑centred approach and continuous transformation across the organisation, empowering you to grow your career.
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Senior Customer Experience & Service Transformation Lead in Willoughby employer: Willoughby City Council
Willoughby City Council is an exceptional employer that prioritises community engagement and economic growth, making it a rewarding place to work as an Economic Development Officer. With a strong commitment to inclusion and diversity, employees benefit from a supportive work culture that fosters professional development and collaboration with local businesses and stakeholders. Located in one of Sydney's vibrant areas, this role offers the unique opportunity to shape the future of the Willoughby community while enjoying competitive salary packages and a focus on meaningful impact.
