Willoughby City Council is seeking a Senior Customer Experience and Service Transformation Officer to lead initiatives that enhance customer experience and service delivery for the community. You will drive end-to-end reviews, engage stakeholders, analyze data and report on performance to support sustainable improvements.
Reporting to the Team Leader, you will translate insights into practical solutions, coach teams and champion a culture of continuous improvement across the organisation while
#J-18808-Ljbffr
Senior Customer Experience & Service Transformation Lead in Sydney employer: Willoughby City Council
Willoughby City Council is an exceptional employer that prioritises community engagement and economic growth, making it a rewarding place to work as an Economic Development Officer. With a strong commitment to inclusion and diversity, employees benefit from a supportive work culture that fosters professional development and collaboration with local businesses and stakeholders. Located in one of Sydney's vibrant areas, this role offers the unique opportunity to shape the future of the Willoughby community while enjoying competitive salary packages and a focus on meaningful impact.
