Frontline Assistant

Frontline Assistant

Full-Time On-site
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Willmot Smash Repair Specialist – Bungalow QLD

Willmot Smash Repair Specialist is seeking a driven and customer-focused individual to join our team as a Frontline Assistant. In this full-time role based in Bungalow, QLD, you will be responsible for providing exceptional customer service and administrative support to our clients.

What you'll be doing

  • Greeting and welcoming customers, both in person and on the phone, in a friendly and professional manner
  • Handling customer inquiries and payments efficiently and with a high level of care
  • Maintaining detailed job records and documentation to support the repair process
  • Assisting with administrative tasks such as data entry, filing and general office duties
  • Contributing to a positive and collaborative team environment

What we're looking for

  • Excellent communication and interpersonal skills with the ability to provide outstanding customer service
  • Strong organisational skills and attention to detail
  • Proficiency in using computer software such as Microsoft Office suite
  • A friendly, professional and proactive approach to your work

What we offer

  • Supportive and collaborative team environment
  • Ongoing training and development opportunities

About us

Willmot Smash Repair Specialist is a leading provider of high-quality vehicle repair services. With over 20 years of experience, we are committed to delivering exceptional customer service and restoring vehicles to their pre-accident condition. Our team of skilled technicians and customer service professionals work together to ensure every customer has a positive experience.

If you are passionate about providing excellent customer service and want to be part of a dynamic and supportive team, we encourage you to apply for this Customer Service Officer role at Willmot Smash Repair Specialist.

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Frontline Assistant employer: Willmot Smash Repair Specialist

At Willmot Smash Repair Specialist, we pride ourselves on being a family-owned business that values its employees and fosters a supportive work culture. Located in sunny Cairns, our team enjoys a range of benefits including tailored remuneration packages, ongoing career development, and regular social events, all within a clean and stress-free environment. Join us to be part of a dedicated crew where your contributions are recognised and growth opportunities abound.

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Contact Details:

Willmot Smash Repair Specialist Recruitment Team