Williams-Sonoma & The Opportunity
Williams Sonoma is a multi-channel specialty retailer of high-quality products for the home. Our family of brands in Australia includes the well-known retailer's west elm, Pottery Barn, Pottery Barn Kids & Williams-Sonoma.
Our West Elm store in Fortitude Valley is looking for a Sales Merchandiser (also known as a Visual Key Holder) to create a unique shopping experience by providing exceptional customer service in a fast-paced, specialty retail environment. This permanent, part-time position is offering 40 hours per fortnight with a fixed two-week rotating roster, including alternate weekends.
Why You Will Love Working With Us
We are all about creating a workplace where you feel supported, inspired, and excited to come to work. Here's just a taste of what you will enjoy as part of our team:
- Generous employee discounts so you can enjoy our amazing products
- Paid parental leave to support you through life's most important milestones
- Access to a confidential Employee Assistance Program for personal and professional support
- Career growth opportunities with real investment in your development
- A supportive, collaborative team culture where your success is celebrated
- The chance to be part of a fast-growing global business with an entrepreneurial spirit
What You Will Be Doing:
- Ensure the store upholds visual presentation, replenishment, cleanliness, safety, and back-of-house standards to create an inviting shopping environment while showcasing our furniture and homewares through strategic merchandising.
- Create unique and engaging experiences for customers by sharing your expertise and helping them enhance their homes, delivering exceptional customer service.
- Assist with opening and closing procedures, register operations, and back-office tasks to provide operational support to the store management team, ensuring smooth store operations.
- Use effective selling techniques and in-depth product knowledge to drive sales and achieve KPIs.
- Create a positive and inclusive environment within a dynamic and supportive team.
What You Will Bring to the Role:
- 1-2 years' retail or visual merchandising experience (preferred).
- Strong eye for detail, layout, and brand presentation.
- Great communication and leadership skills.
- Ability to prioritise, multitask and work hands-on.
- Flexible availability, including after-hours setups and peak trading periods.
Physical Requirements:
- Ability to be mobile in the store and back-of-house areas, including standing for long periods
- Ability to climb ladders and use other equipment in line with safety standards
- Ability to lift and mobilise medium to large items, up to 30kg, while utilising appropriate equipment and safety techniques
Only candidates with permanent work rights in Australia will be considered.
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Sales Merchandiser: West Elm in Brisbane employer: Williams-Sonoma, Inc.
At Williams-Sonoma, we pride ourselves on fostering a supportive and inspiring work environment where our employees can thrive. As a Store Operations Manager in Bondi Junction, you'll enjoy generous employee discounts, paid parental leave, and access to a confidential Employee Assistance Program, all while being part of a collaborative team that celebrates your success. With real investment in your career growth and the opportunity to be part of a fast-growing global business, working with us means being part of something meaningful and rewarding.
