Customer Experience Manager - 3PL Logistics Growth in Sydney

Customer Experience Manager - 3PL Logistics Growth in Sydney

Sydney Full-Time 63000 - 77000 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead a team to enhance client experience in a fast-paced logistics environment.
  • Company: Williams Logistics, a dynamic player in the 3PL industry.
  • Benefits: Competitive salary, career growth, and a supportive team culture.
  • Other info: Join a vibrant team focused on excellence and innovation.
  • Why this job: Make a real difference in customer service and drive improvements.
  • Qualifications: Experience in customer service management and strong communication skills.

The predicted salary is between 63000 - 77000 $ per year.

Williams Logistics in Padstow, NSW, seeks a Customer Service Manager to lead and elevate our client experience within a fast-paced 3PL environment.

You will build and manage a team of customer service representatives, monitor performance, and drive continuous improvements.

The role emphasizes data-driven decision making, CRM proficiency, and strong stakeholder engagement to deliver exceptional service for our clients.

Customer Experience Manager - 3PL Logistics Growth in Sydney employer: Williams Fashion Logistics

At Williams Logistics, we pride ourselves on being a family-owned, B Corp-certified company that values innovation and sustainability. Our collaborative work culture fosters personal growth and encourages employees to take ownership of their roles, ensuring that your contributions directly impact leading fashion and retail brands. With a commitment to diversity and a focus on meaningful work, we offer a supportive environment where your ideas are valued and your career can flourish.

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Contact Details:

Williams Fashion Logistics Recruitment Team

We think you need these skills to ace Customer Experience Manager - 3PL Logistics Growth in Sydney

Team Leadership
Customer Service Management
Performance Monitoring
Continuous Improvement
Data-Driven Decision Making
CRM Proficiency
Stakeholder Engagement