Reporting to: Receptionist & Office Services Coordinator
ABOUT THE ROLE
We are looking for a proactive and personable Receptionist to join our front-of-house team and provide essential support to our Receptionist & Office Services Coordinator. This is a fantastic opportunity to work within a dynamic legal firm, contributing to the smooth daily operations across our national offices.
Our office hours are from 8:00AM to 6:00PM, We have two shifts being 8:00AM-4:30PM and 9:30AM to 6:00PM which are shared and alternated between our Reception & Office Services Coordinator and Receptionist.
You will be a key point of contact for clients, staff, and external stakeholders, ensuring a professional and welcoming environment at all times.
THE ROLEReception & Client Services – Daily core tasks and responsibilities
Answer and manage incoming calls across our 3 national offices, directing calls to the appropriate Colleagues or Practice Group
Warmly greet clients and visitors, ensuring a professional and welcoming first impression
Manage the Reception email inbox, including timely distribution of court-related correspondence
Collect and distribute daily incoming mail and coordinate outgoing mail and couriers
Maintain meeting room bookings and ensure all 3 conference rooms are presentation-ready
Update the company intranet daily with staff movements and availability
Organise catering for firm events, meetings, and celebrations
Maintain cleanliness in our reception area, kitchens, and stationary areas.
Organise online weekly grocery orders, ensuring we have sufficient quantity for all staff across the working week.
Office & Administrative Support – When required/as needed basis
Assist with stationery ordering, printer maintenance, and general office supplies
Assist with onboarding new staff, including hardware setup, induction plans, and building access
Help coordinate IT-related queries and liaise with the IT support provider
Assist with maintaining the asset register for laptops, monitors, and office equipment
Support building management liaison for maintenance, access cards, and facility issues
ABOUT THE CANDIDATE
Strong interpersonal skills with the ability to engage with a wide range of stakeholders
Excellent written and verbal communication skills
High attention to detail and strong organisational ability
Self-motivated and able to work both independently and as part of a team
Reliable, punctual, and professional in presentation and approach
Comfortable managing multiple tasks in a fast-paced environment
Proficiency with Microsoft Office and general computer literacy
Prior experience in a receptionist, administrative, or corporate services role
High level of discretion and confidentiality
This role is ideal for someone who wants to be part of a collaborative and supportive team and enjoys setting a great first impression, front of house client facing role and the daily requirements of reception.
THE FIRM
William Roberts Lawyers is an award-winning commercial dispute resolution and litigation law firm with offices in Sydney, Melbourne, Brisbane and Singapore. We act for major Australian and international corporate clients across various industries.
We have been recognised as an employer of choice by Australasian Lawyer in 2021, 2022, 2023 and 2024.
Legal Receptionist in Sydney employer: William Roberts Lawyers
William Roberts Lawyers is an exceptional employer, offering a supportive and collaborative work environment where you can thrive as an Insurance Litigation Lawyer. With access to experienced mentors and a commitment to professional development, you'll have the opportunity to build your own practice while working on significant cases for major insurers. Located in a vibrant area, the firm fosters a culture of growth and innovation, making it an ideal place for those seeking meaningful and rewarding employment.
