ServiceNow Trainer / Training Consultant | Contract
Location: Anywhere in Australia
What you’ll be doing
- Develop ServiceNow training materials, user guides and supporting documentation
- Create clear, practical learning content tailored to different user groups
- Deliver ServiceNow training sessions to client users
- Facilitate workshops, demonstrations and user enablement sessions
- Translate ServiceNow functionality and processes into easy-to-understand training content
- Work with project stakeholders and SMEs to ensure training aligns with the solution being delivered
- Update training materials as the platform and processes evolve
- Support user adoption and readiness throughout the rollout
What we’re looking for
- Previous experience in training, learning & development, change or user enablement
- Exposure to ServiceNow projects or environments
- Strong experience developing training documentation, user guides or learning materials
- Confident facilitating training sessions for business users
- Excellent written and verbal communication skills
- Ability to simplify technical concepts for non-technical audiences
- Comfortable working in a project-based client environment
You don’t necessarily need to be a ServiceNow developer or deeply technical specialist. We’re particularly interested in people who can understand the platform, create effective learning materials and confidently train users.
Why consider this role?
- Contract opportunity
- Work from anywhere in Australia
- Large ServiceNow project exposure
- Strong focus on training, documentation and user adoption
If you have experience supporting ServiceNow adoption through training, documentation or user enablement, we’d love to hear from you.
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ServiceNow Trainer in Melbourne employer: Whizdom
Join a highly regarded organisation in Brisbane Northside that values innovation and collaboration, offering a hybrid working arrangement to support work-life balance. As a Senior Systems Administrator, you'll be part of a dynamic team driving significant infrastructure transformation projects, with ample opportunities for professional growth and development in enterprise-scale technologies. Enjoy the benefits of working on high-profile initiatives while contributing to a supportive and technically proficient environment.
