Whizdom is seeking a Service Desk Officer to be the first point of contact for ICT support in a Queensland-based team. You will handle incidents and service requests, troubleshoot issues, and escalate where needed while delivering excellent customer service.
You will work in a high-performing Service Desk environment, supporting a diverse user base and a broad range of technologies, including Microsoft 365, Exchange, and Citrix, with hybrid working arrangements after onboarding.
Hybrid Service Desk Officer – IT Support & Customer Service in Brisbane employer: Whizdom
Join a highly regarded organisation in Brisbane Northside that values innovation and collaboration, offering a hybrid working arrangement to support work-life balance. As a Senior Systems Administrator, you'll be part of a dynamic team driving significant infrastructure transformation projects, with ample opportunities for professional growth and development in enterprise-scale technologies. Enjoy the benefits of working on high-profile initiatives while contributing to a supportive and technically proficient environment.
