At a Glance
- Tasks: Assist customers, coordinate service jobs, and manage purchasing in a dynamic marine environment.
- Company: Whitsunday Ocean Services, a friendly team in Airlie Beach.
- Benefits: Permanent full-time role with Monday to Friday hours and on-the-job training.
- Other info: Varied role with no two days the same in a small, hardworking team.
- Why this job: Join a supportive team and develop new skills in the exciting marine industry.
- Qualifications: Excellent communication, attention to detail, and proactive attitude required.
The predicted salary is between 47250 - 57750 $ per year.
Whitsunday Ocean Services has an exciting opportunity for a Service Administrator to join our friendly team on a permanent, full-time basis. As our Service Administrator, you'll play an important role in the day-to-day operations of our busy marine and aviation safety service centre. From assisting customers and coordinating service jobs to managing purchasing and maintaining accurate records, this is a varied position where no two days are quite the same.
We're looking for someone who takes initiative, has excellent attention to detail and enjoys being part of a small, hardworking team.
Please note: This is a permanent position and is not suitable for applicants seeking short-term employment to complete the 88-day specified work requirement for a Working Holiday visa.
Key Responsibilities
- Respond to customer enquiries via phone, email and in person, providing friendly and professional customer service
- Record and process customer orders, service bookings and job documentation
- Prepare quotations, invoices and other customer correspondence
- Coordinate service jobs and liaise with technicians to ensure work is completed efficiently
- Prepare and issue service certificates, ensuring customer records and databases are maintained accurately
- Manage purchasing requirements, including ordering stock, parts and supplies from local and international suppliers
- Liaise with suppliers regarding pricing, availability and deliveries
- Monitor stock levels and assist with stock control and stocktakes
- Maintain accurate customer information and service records to assist with future servicing requirements
- Assist with general administration and other day-to-day business operations
What We Offer
- Permanent, full-time employment
- Monday to Friday working hours
- A friendly and supportive small-team environment
- A varied and interesting role within the marine industry
- On-the-job training and opportunities to develop new skills
Service Administrator employer: Whitsunday Ocean Services
Whitsunday Ocean Services is an exceptional employer located in the beautiful Airlie Beach, offering a permanent, full-time position as a Service Administrator. With a friendly and supportive small-team environment, employees benefit from on-the-job training and opportunities to develop new skills within the dynamic marine industry. The company values initiative and attention to detail, making it an ideal workplace for those seeking meaningful and rewarding employment.
