Head of Customer Delivery & Services (SaaS Scale) in Sydney

Head of Customer Delivery & Services (SaaS Scale) in Sydney

Sydney Full-Time On-site
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White Bay is seeking a head of Customer Delivery & Professional Services to lead its customer-facing delivery function through its next stage of scale in Australia. The role is effectively a General Manager for the customer delivery and professional services function, requiring experience in scaling a SaaS delivery business.

You will work closely with Product, Engineering, Sales, Customer Success and Finance to align delivery with commercial goals, platform capability and long-term customer

Head of Customer Delivery & Services (SaaS Scale) in Sydney employer: White Bay

Join a dynamic and fast-growing Australian Payments Fintech that prioritises employee growth and development within a collaborative work culture. As a Delivery Manager, you will have the opportunity to lead impactful projects in a supportive environment, where your contributions directly influence customer success and business outcomes. With a focus on innovation and a commitment to excellence, this role offers a unique chance to thrive in a meaningful and rewarding career.

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Contact Details:

White Bay Recruitment Team