At a Glance
- Tasks: Lead a vibrant café team, ensuring top-notch service and smooth operations.
- Company: Join Food by WHSmith, a dynamic café in Lyell McEwin Hospital.
- Benefits: Enjoy employee discounts, 24/7 wellbeing support, and growth opportunities.
- Other info: Be part of a supportive culture that values diversity and inclusion.
- Why this job: Make a real impact in a fast-paced environment while loving coffee!
- Qualifications: 1 year of team leader experience and a passion for customer service.
The predicted salary is between 49500 - 60500 $ per year.
We have a Team Leader opportunity within our store at Lyell Mcewin Hospital
As a Team Leader, you will be responsible for overseeing the daily operations at Lyell Mcewin Hospital in South Australia and ensuring that our customers receive the highest level of service.
What being a Team Leader is all about
- In charge of the store when the Store Manager is not present.
- Supervising both front and back of house operations.
- Lead a team to serve customers in a timely, efficient, and courteous manner, role modelling service superstardom!
- Involved in merchandising and stock rotation.
- Banking and Cash handing activities.
- Training team members in store processes and procedures.
- Maintaining a clean workspace in accordance with Food by WHSmith hygiene Standards.
- Reporting and communicating necessary information and feedback to the Cafe Manager regarding any and all aspects of store operations.
- Assist in the preparation of both food and beverages/coffees.
- Responsibility for food safety for the Cafe.
What our Stores would love to see
- 1 Year of Team leader experience.
- Knowledge in fast paced retail operations with a focus on quality service.
- Warm, friendly, and outgoing personality.
- Ability to lead and motivate a team whilst getting stuck in.
- Flexibility with work at least 5 days a week (between 10am and 9pm).
- Understanding of till reconciliation and cash handling.
- Able to assist with stock control and ordering.
- Exceptional time management and multitasking skills.
- The desire to build your career.
- Prior barista skills are preferred.
- Knowledge around food handling and safety (Food Safety Certificate is ideal but not essential).
• A passion for coffee!
How we reward our teams
• Fun, inclusive, and supportive team culture!
- Access to 24/7 wellbeing support through our confidential Employee Assistance Program (EAP).
- Opportunities to grow and develop within the company.
- Generous employee discounts across a range of our products and retail partners through the Beny app.
- Be part of a local café that values quality and community.
- About Food by WHSmith Australia
Our Food by WHSmith cafes are located in some of Australia’s largest hospitals, offering a fast-paced and vibrant work environment for team members who thrive in a collaborative setting.
We are driven by our core values
Value our People, Drive for Results, Customer Focus & Accountability.
We believe in making a positive impact not only within our teams but also in our local communities by delivering exceptional service in hospitality.
We’re looking for team players who are eager to contribute to a positive and supportive workplace, so if these values align with yours and you share our passion for delivering exceptional customer service, we would love to hear from you!
Our Commitment to Diversity and Inclusion
WHSmith is an equal opportunity employer and considers all applicants for employment.
We recognise the importance of equity in all that we do, as well as promoting a culture of inclusion through our policies, procedures and working practices.
If you have any support requirements, we encourage you to advise us at the time of your application, so we can assist you appropriately during the recruitment process.
WHSmith is a historic British retailer focusing on news, books, and convenience, and also Café operations across Australia.
Our retail stores are located in some of the busiest and most exciting airports in the country, and our food sites in some of the busiest hospitals.
Both provide a dynamic and fast-paced work environment that is perfect for driven individuals who thrive on a challenge.
Our company values are Value our People, Drive for Results, Customer Focus & Accountability
WHSmith is a historic British retailer focusing on news, books, and convenience, and also Café operations across Australia.
Our retail stores are located in some of the busiest and most exciting airports in the country, and our food sites in some of the busiest hospitals.
Both provide a dynamic and fast-paced work environment that is perfect for driven individuals who thrive on a challenge.
Our company values are Value our People, Drive for Results, Customer Focus & Accountability
Perks and benefits Instore Discounts Leave Diversity, Equity, Inclusion & Wellbeing Learning & Talent Development
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Cafe Supervisor in Adelaide employer: WH Smith Australia
WH Smith Australia offers a dynamic work environment where employees can thrive in customer service roles, particularly in the café sector. The company emphasizes exceptional service and provides opportunities for professional growth through training and team leadership positions. Employees benefit from a supportive culture that values teamwork and effective communication.
