At a Glance
- Tasks: Provide escalated IT support, troubleshoot issues, and implement new ITSM platform.
- Company: Join WGA, a dynamic team focused on security and continuous improvement.
- Benefits: Remote work flexibility and opportunities for professional growth.
- Other info: Collaborative environment with a focus on documentation and best practices.
- Why this job: Make a real impact by enhancing IT services across multiple offices.
- Qualifications: Experience in IT support and strong communication skills required.
The predicted salary is between 56700 - 69300 $ per year.
WGA (Wallbridge Gilbert Aztec) is seeking an experienced Level 2 IT Support Engineer to provide escalated incident support across our Australian offices.
You will troubleshoot hardware, software, and network issues, administer Microsoft 365 services, and help implement a new ITSM platform while applying ITIL practices.
Strong communication and multi-office coordination are essential. Join a dynamic team that values security, documentation, and continuous improvement.
Remote IT Service Desk Analyst II in Melbourne employer: WGA - Wallbridge Gilbert Aztec
WGA is an exceptional employer that champions a diverse and empowered workplace, offering a unique opportunity for Submissions Coordinators to thrive in a supportive environment. With a strong focus on employee ownership and community engagement, WGA provides outstanding benefits such as flexible working hours, comprehensive parental leave, and tailored learning programs, ensuring that every team member can grow both personally and professionally. Join a company that values innovation and collaboration, where you can contribute to meaningful projects while enjoying a fulfilling work-life balance.
Contact Details:
WGA - Wallbridge Gilbert Aztec Recruitment Team
