At a Glance
- Tasks: Provide top-notch multilingual phone support and resolve customer queries on the first contact.
- Company: Join WEX, a dynamic company in the heart of Melbourne's bustling call centre scene.
- Benefits: Enjoy structured rosters, competitive pay, and a vibrant team atmosphere.
- Other info: Fast-paced environment with opportunities for growth and development.
- Why this job: Make a real difference by helping customers and boosting their satisfaction every day.
- Qualifications: Fluent in Cantonese/Mandarin/English with experience in BPO and CRM tools.
The predicted salary is between 58500 - 71500 $ per year.
WEX is seeking a Customer Service Advisor for a high-volume Call Center in Melbourne.
You will provide frontline multilingual phone support across APAC, resolving queries at first contact and maintaining high customer satisfaction targets.
You will work in a fast-paced, live-queue environment, with structured rosters and in-office schedules to ensure coverage.
Experience in BPO, Cantonese/Mandarin/English, and knowledge of CRM tools are essential.
APAC Multilingual Customer Support Advisor – First Contact in Melbourne employer: WEX
WEX is an exceptional employer that fosters a collaborative and growth-focused culture, making it an ideal place for professionals seeking to thrive in the fintech industry. As a Relationship Manager in the APAC Mobility team, you will benefit from competitive compensation, extensive career advancement opportunities, and access to innovative tools that enhance your professional development while working with high-value clients across Australia.
