Operations Support Administrator

Reporting to the Operations Support Admin Supervisor, the Operations Support Administrator plays an integral role in supporting our Regional Branches and Contract Sites from our Perth-based Operations Support team. In this diverse role, you will provide responsive, high-quality administrative and operational support across our regional network, working closely with branch teams, site teams and key stakeholders. You will coordinate a broad range of day-to-day administrative requirements, respond to enquiries, resolve issues and help ensure our regional operations have the support they need to operate effectively.

What You'll Do:

• Deliver exceptional administrative and customer support across WesTrac's operations network, ensuring requests are actioned accurately and efficiently.
• Coordinate employee onboarding, mobilisation, travel, accommodation, training and workforce administration activities.
• Maintain business records, compliance documentation, training matrices and quality assurance systems to support operational excellence.
• Provide procurement, finance and work order administration support, including purchase requisitions, vendor invoicing and expense processing.
• Support site, branch and contract operations through effective stakeholder communication, scheduling and coordination activities.
• Contribute to continuous improvement initiatives that enhance efficiency, service delivery and customer experience.

Skills & Experience:

• Excellent communication skills – interpersonal, written and verbal.
• Excellent customer service skills with the ability to build and maintain successful working relationships.
• Strong computer literacy skills, Microsoft Office proficiency and SAP experience highly regarded.
• Time management, planning and organisational skills with the ability to manage multiple priorities to meet objectives.

Our Benefits include, but are not limited to:

• Financial Benefits - Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & more than 600 retail discounts.
• Health & Wellness - Discounts with BUPA, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family.
• Culture & Career - Personal and Team Recognition (Made for More awards), Internal Career Progression, Training & Flexibility through our award-winning WesTrac Institute.
• Employee Referral Program - Opportunity to receive a referral bonus up to $5000 for applicable roles.
• Additional Perks - Emergency Services Leave, Defence Force Reserves Leave & Employee Share Purchase Plan opportunity.

Our Company & Commitment:

With over 4,500 employees, WesTrac is one of the world's largest authorised Cat® equipment dealers, offering a wide range of mining and construction equipment and management solutions. At WesTrac, we reflect diverse communities, celebrate our people's diversity, and create a culture where employees feel safe to be their authentic selves. We encourage applications from First Nations people, LGBTQIA+ individuals, and those from culturally diverse backgrounds. WORK180 endorsed employer for our commitment to diversity, inclusion, and equality.