At a Glance
- Tasks: Lead the ServiceNow platform, solve complex challenges, and mentor engineers.
- Company: Join Westpac, a leading bank focused on customer satisfaction.
- Benefits: Flexible work, tailored development, discounts on banking products, and community volunteering.
- Other info: Inclusive culture welcoming diverse backgrounds and providing support for all.
- Why this job: Make a real impact in a supportive environment while advancing your career.
- Qualifications: 7+ years of ServiceNow experience, strong JavaScript skills, and leadership abilities.
The predicted salary is between 118800 - 145200 $ per year.
Create your best future and join Westpac as a Principal Service Now Platform Engineer.
What's the role?
As a Principal Platform Engineer, you'll be one of the most senior technical leaders for the Service Now platform.
You'll bring 7+ years of Service Now experience and help set engineering direction, define standards, solve complex technical challenges, mentor engineers, and guide how the platform evolves over time.
You'll work closely with engineers, architects, product owners and stakeholders to improve platform capabilities and support the adoption of AI, automation and emerging technologies.
This is a permanent role.
What do I need?
- Strong Service Now platform knowledge across multiple products and capabilities.
- Experience designing and supporting enterprise-scale Service Now solutions.
- Strong skills in Java Script, scripting, APIs, integrations and automation.
- Ability to define engineering standards, patterns and best practices.
- Experience providing technical leadership and mentoring engineers.
- Experience leading complex technical initiatives and delivering outcomes.
- Knowledge of platform architecture, security, performance and governance.
- Experience with AI, automation and emerging technologies.
- Strong collaboration, communication and stakeholder engagement skills.
- Strong analytical and problem-solving skills.
Why join us?
We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal.
In return, we’re committed to making Westpac the best place to work in the country.
Here are just a few of the ways we’re already doing that
- Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
- Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
- Tailored learning and development opportunities to help your grow your career within the bank.
- Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.
We’re all about creating a supportive and inclusive community.
We welcome everyone – no matter your age, gender, background, or abilities.
We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page, under the ‘Diversity, sustainability and flexibility’ section.
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Principal ServiceNow Platform Engineer in Sydney employer: Westpac
Join Westpac as a Platform Engineer - MongoDB Atlas and experience a workplace that prioritises your growth and well-being. With flexible work arrangements, tailored learning opportunities, and a strong commitment to community involvement, Westpac fosters an inclusive culture where every employee can thrive. Enjoy unique benefits like special banking offers and generous leave options, making it an excellent choice for those seeking a rewarding career in a supportive environment.