At a Glance
- Tasks: Lead AI initiatives to enhance customer experiences across digital channels and branches.
- Company: Join Westpac, a leading financial institution committed to innovation.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on mentorship and team development.
- Why this job: Shape the future of AI in banking and make a real difference for customers.
- Qualifications: Proven experience in AI leadership and strong understanding of regulatory compliance.
The predicted salary is between 55688 - 68063 $ per year.
Westpac is seeking an AI Science leader to drive practical, responsible AI across digital channels, CCaaS and branches in a hybrid Sydney/Melbourne/Brisbane setting. You will guide evaluation, design and deployment of conversational AI, agent assist, and customer-context features while ensuring risk controls and regulatory compliance.
You will build capability, mentor teams, and partner with executives to translate business needs into scalable AI solutions, shaping the customer journeys across.
Head of AI Science for Cross-Channel Servicing (Hybrid) in Sydney employer: Westpac
Join Westpac as a Platform Engineer - MongoDB Atlas and experience a workplace that prioritises your growth and well-being. With flexible work arrangements, tailored learning opportunities, and a strong commitment to community involvement, Westpac fosters an inclusive culture where every employee can thrive. Enjoy unique benefits like special banking offers and generous leave options, making it an excellent choice for those seeking a rewarding career in a supportive environment.
