Director, Delivery Policy & Standards in Sydney

You’ll play a critical role in strengthening the governance, policy and control environment that underpins Westpac’s Catalyst delivery model. You will design and own the knowledge management architecture and information management strategy, and maintain up to date reference material and collateral, including Delivery Playbook content development and maintenance.

You’ll lead the ongoing development and oversight of the Enterprise Delivery Policy, Westpac Delivery Life Cycle WDLC Procedure and supporting standards, ensuring they remain robust, practical and aligned to Westpac’s regulatory obligations and Three Lines of Defence model. Partnering across Delivery, Practices, Risk and Audit, you’ll help embed consistent controls and assurance across Delivery Units while supporting the transition from traditional delivery frameworks to a scaled agile delivery model. The role provides the risk and controls expertise required to monitor, embed, and continuously improve standards across Delivery Units.

What do I need?

• Demonstrated experience spanning both policy, risk, governance or control monitoring and delivery or large-scale transformation. Depth across both disciplines is essential for this role.
• Deep expertise in risk and control frameworks within a regulated financial services environment, including Three Lines of Defence, obligation management, and policy, procedure and control design.
• Strong understanding of APRA prudential standards, including CPS 220, and their application within technology, change and delivery environments.
• Experience embedding and monitoring controls through complex transformation, alongside BAU compliance, assurance, issue and incident management, and audit engagement.
• Strong communication, leadership and stakeholder management capability, with the credibility to provide constructive challenge, influence senior stakeholders and build effective partnerships across Delivery, Risk, Audit and other specialist teams.

We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country.

Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help your grow your career within the bank.
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community. If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page, under the ‘Diversity, sustainability and flexibility’ section.