At a Glance
- Tasks: Assist customers with banking needs and provide tailored solutions.
- Company: Join St. George Maroochydore, a supportive and inclusive workplace.
- Benefits: Flexible hours, discounts on banking products, and career development opportunities.
- Other info: Comprehensive training provided; no banking experience required.
- Why this job: Make a real impact by helping customers achieve their financial goals.
- Qualifications: Strong communication skills and a passion for exceptional service.
The predicted salary is between 63000 - 77000 $ per year.
Create your best future and join St. George Maroochydore Co-Lobranch on a fixed-term contract until November 2027 as a Customer Service Advisor.
What's the role?
A Customer Service Advisor at St George plays a key role in assisting customers with their banking needs.
This role typically involves providing support for everyday banking transactions, answering inquiries, and offering tailored solutions to meet customer needs.
Advisors may also identify opportunities to introduce customers to other financial products or services that could benefit them.
It's a customer-facing position that requires excellent communication skills, problem-solving abilities, and a passion for delivering exceptional service.
This is a part-time position working 36 hours per week, across Monday to Friday.
The hours are Monday 8.30am-4.45pm, Tuesday 8.30am-4.30pm, Wednesday 8.30am-4.45pm, Thursday 8.30am-4.30pm & Friday 8.30am-4.30pm.
What do I need?
- Opportunity to enhance skills and become a new business expert.
- Clear and confident communication with customers to foster strong relationships.
- Focus on delivering exceptional service that exceeds customer expectations.
- Work as part of a collaborative team environment, leveraging prior teamwork experience.
- Strong communication skills and excellent time management.
- Availability to work Monday to Friday
- 12 month fixed term contract position until November 2027
We're obsessed with becoming our customers #1 banking partner for life and we're looking for people who are passionate about helping us achieve that goal.
In return we're committed to making Westpac the best place to work in the country.
Here are just a few of the ways we're already doing that
- Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
- Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
- Tailored learning and development opportunities to help your grow your career within the bank.
- Lots of opportunities to give back to the Community by getting involved in our many volunteering initiatives
No banking experience?
No problem.
At Westpac, we're committed to your success from day one.
You will receive comprehensive training on our banking products and services and our supportive team will provide hands-on guidance and resources to help you master everything you need to flourish in your new role.
We're here to empower you with the knowledge and skills to thrive and advance your career with us!
We're all about creating a supportive and inclusive community.
We welcome everyone – no matter your age, gender, background, or abilities.
We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting "People with Disability and/or needing Accessibility Requirements" page on our website.
We may close this job advertisement earlier than the advertised closing date if suitable candidates are identified. We encourage you to apply as soon as possible.
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Customer Service Advisor employer: Westpac
Join Westpac as a Platform Engineer - MongoDB Atlas and experience a workplace that prioritises your growth and well-being. With flexible work arrangements, tailored learning opportunities, and a strong commitment to community involvement, Westpac fosters an inclusive culture where every employee can thrive. Enjoy unique benefits like special banking offers and generous leave options, making it an excellent choice for those seeking a rewarding career in a supportive environment.
