Westpac Group in Sydney, NSW is seeking a Senior Manager, Contact Strategy - Customer Solutions to design and optimise customer engagement through data-driven strategies across channels. You'll lead initiatives aimed at improving communications for customers facing financial vulnerability and hardship, shaping pilots and emerging capabilities.
You'll collaborate with cross-functional teams including Analytics, Operations and Technology to translate insights into practical, scalable solutions,
Senior Manager, Contact Strategy: Customer Engagement in Sydney employer: Westpac Group
Westpac is an exceptional employer, offering a dynamic work environment in the beautiful Gold Coast or Sydney, where you can thrive as a Senior Data Engineer. With flexible hybrid work arrangements, tailored learning opportunities, and a strong commitment to community involvement, Westpac fosters a culture of inclusivity and support, ensuring that every employee can grow their career while contributing to meaningful outcomes for customers and the community.
