At a Glance
- Tasks: Provide IT support, troubleshoot issues, and manage applications in a dynamic environment.
- Company: Leading IT services company with a strong market presence in Australia.
- Benefits: Full-time hours, excellent working conditions, and a supportive team culture.
- Other info: Great opportunity for career advancement in a collaborative team.
- Why this job: Join a rewarding role where you can grow your IT skills and make a difference.
- Qualifications: Experience in IT support and familiarity with key applications required.
The predicted salary is between 68490 - 83710 $ per year.
Western Work Force – Sydney Northern Suburbs NSW
Our client is a leading company and is proud to be a market leader in the supply and distribution of high-quality IT services throughout Australia.
Due to continued growth, they are looking to appoint an IT Support Technician -Level 1 team member on a full-time contract basis to provide IT support, applications install, troubleshooting networking/connectivity issues and administrative services to our client.
Key Responsibilities and Duties Include
- Answer incoming support calls and provide resolution within SLA using our client's call logging system.
- User administration, support and management of Active Directory, JD Edwards, MS Office 365, MS Exchange Online, MS Teams and other applications.
- Desktop and Laptop SOE deployment, support, and repair.
- Administration and support or various peripheral devices.
- Handheld Device deployment and support (including smartphones and other IOS devices).
- Application installation, upgrades, configuration, and support.
- Troubleshoot connectivity and network issues (Cellular, Satellite, Wi Fi, LAN, VPN, x DSL, Fibre, NBN).
- Organising warranty and repairs for faulty devices.
- Purchasing, stock and asset management using our asset management system.
- Other ad hoc duties as required.
Key Skills, Experience and Qualifications Required
- Previous experience working in a similar role.
- Qualifications in IT or relevant are desirable.
- Familiar with using JD Edwards, MS Office 365, MS Exchange Online, MS Teams and other applications.
- experience in connectivity issues -Cellular, Satellite, Wi Fi, LAN, VPN, x DSL, Fibre, NBN.
- Strong communication and client management skills.
- Motivated with a desire to succeed.
- Ability to work well under pressure.
- Current Australian Drivers Licence.
What Our Client Offers
- Monday to Friday position, full-time hours.
- Exciting, challenging and rewarding position.
- Excellent working conditions.
- Good team environment with a strong company culture and values.
- #J-18808-Ljbffr
IT Support Technician - Level 1 in Sydney employer: Western Work Force Pty Ltd
Western Work Force Pty Ltd is an exceptional employer, offering a dynamic work environment that prioritises safety and compliance while delivering high-quality projects. With a focus on employee growth, the company provides opportunities for ongoing work beyond initial contracts, along with a FIFO lifestyle that allows for a balanced work-life schedule. Join a supportive team in Western Australia where your expertise in bulk earthworks will be valued and rewarded.
Contact Details:
Western Work Force Pty Ltd Recruitment Team
