At a Glance
- Tasks: Welcome customers, handle transactions, and ensure compliance with store standards.
- Company: Join a diverse team at Western Union in Sydney.
- Benefits: Enjoy annual leave, wellness programs, and professional development opportunities.
- Other info: Work in-person for collaborative learning and growth.
- Why this job: Be part of a supportive team and make a real difference in customer service.
- Qualifications: 2 years of customer service experience and problem-solving skills required.
The predicted salary is between 15.3 - 18.7 $ per hour.
As a Front-Line Associate, you will be responsible for maintaining customer services as per company standard, generating money transfer transactions, cash register operations and loss prevention in adherence to store standards, company policies and front desk procedures.
Key responsibilities include:
- Welcoming customers and providing them with guidance & help in processing their transactions.
- Ensuring that all transactions are performed in accordance with our compliance rules and professionally dealing with customer inquiries in a timely manner.
- Cash handling and maintaining cash register operations including reports using MS Office tools.
- Working collaboratively with a supportive team to meet operational and performance targets.
Role Requirements:
- 2 years of customer service experience (preferably in financial services or retail).
- Problem-solving skills.
- Experience in cash handling and currency exchange.
- Fluency in English – additional languages (Hindi or Arabic) is a strong advantage.
- Proficiency in MS Office tools (MS Excel, Word, Outlook).
- Strong attention to detail and a high level of integrity.
Branch Location: Merrylands and Wentworthville (Sydney West)
Workplace Option: 100% IN PERSON – Western Union values in-person collaboration, problem solving, and ideation whenever possible.
Your Australia specific benefits include:
- Annual Leave, Sick leave and Maternity / Paternity leave
- Global Recognition and Rewards Programs
- Group Life and Disability policy
- Referral Program
- Employee Assistance Programs
- Employee Wellness
- Public holidays
- Superannuation
Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, solve problems together, and innovate.
We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation for applicants, including those with disabilities, during the recruitment process, following applicable laws.
Cashier and Sales Associate – Sydney employer: Western Union
Western Union Australia is an exceptional employer, offering a dynamic work environment in Sydney that fosters collaboration and innovation. With a strong commitment to employee growth, the company provides access to best-in-class development platforms, comprehensive benefits, and a culture that celebrates diversity and inclusion. As a leader in the financial services sector, employees are empowered to make a meaningful impact while enjoying a supportive atmosphere that prioritises work-life balance and professional advancement.
