Western Truck Group (WTG) delivers trusted truck sales, parts, and service across Queensland, the Northern Territory, and regional New South Wales. With 8 dealerships and 20 Customer Service Centres, we support leading brands including Volvo, UD, Mack, and Isuzu-forming one of Australia's largest service networks.
At WTG, we're striving to foster an environment grounded in integrity, innovation, and a commitment to excellence. Our goal is to empower our people to grow, contribute meaningfully, collaborate, and find fulfilment in their work. If you're looking to be part of a team that's evolving and focused on continuous improvement, WTG could be the perfect fit.
We have an exciting opportunity for a Technician to join our team based in Rockhampton. With a strong reputation and a supportive team culture, this is your chance to be part of a company that values their employees, expertise, initiative, and customer satisfaction.
The Technician is responsible for performing a range of diagnostic, repair, and servicing tasks on engines and mechanical systems in accordance with product warranty guidelines, company policies, and instructions provided by the Line Manager. This role requires a proactive and collaborative approach, working constructively with all personnel to support a high-performing team environment.
Key Responsibilities:
- Provide expert advice on vehicle mechanical condition and diagnose issues accurately.
- Perform repairs on engines, transmissions, suspension systems, and other components.
- Complete warranty-related tasks, including dismantling/reassembly and parts ordering.
- Record all work and component serial numbers in company systems for compliance.
- Maintain up-to-date technical knowledge and ensure safe use of tools and equipment.
- Conduct test drives, final assessments, and support a positive team environment.
Other Skills and/or Experience:
- Provide guidance, mentoring, and training to apprentice technicians while ensuring safe work practices.
- Deliver high-level guest service and maintain strong customer focus.
- Hold relevant trade qualifications and certification to operate as a Heavy Vehicle Mechanic.
- Demonstrate strong technical aptitude and developed knowledge of the automotive industry.
- Ability to work autonomously, manage time effectively, and multitask in a fast-paced environment.
- Post-trade experience in a similar role; additional automotive/mechanical qualifications highly regarded.
- Volvo or Mack experience preferred, with proven ability to train apprentices.
- Uphold organisational values and contribute to a positive team culture.
Why Join WTG?
- Be part of a growing, forward-thinking organisation.
- Work with a supportive and collaborative team.
- Opportunity to help shape the future of our people strategy.
- Competitive salary and benefits.
- Career development and growth opportunities.
WTG are committed to creating a diverse and inclusive workplace and encourage applications from people of all backgrounds, cultures, and identities.
Only shortlisted applicants will be contacted.
Heavy Vehicle Technician in Rockhampton employer: Western Truck Group
Western Truck Group (WTG) is an exceptional employer, offering a dynamic and supportive work environment in Mackay for Master Heavy Vehicle Technicians. With access to ongoing training, cutting-edge diagnostic technology, and the opportunity to mentor others, WTG fosters employee growth and development while prioritising safety and teamwork. Join a diverse team dedicated to delivering quality service across leading truck brands, and build a rewarding career within one of Australia's largest service networks.
