Senior Manager, Support for Learning in Parramatta

Full-time, ongoing position at HEW Level 9. Parramatta South campus with occasional requirements to work at other sites. $139,747 – $149,238 per annum, plus 17% Super and Leave Loading.

Lead the University’s approach to embedded academic skills and learning support, strengthening student capability, engagement and success. Western Sydney University Library empowers student success through inclusive, evidence-informed learning support. Working in partnership with students, academics and professional staff, the Library delivers services, resources and learning experiences that build academic skills, digital capability, research skills and independent learning.

What Success Looks Like:

• Deliver sustainable, university-wide approaches to curriculum-embedded academic literacies.
• Build partnerships that embed academic skills, digital capability, learning resources and independent learning within curricula.
• Lead workforce planning, capability development and change across a sizeable professional team.
• Establish service standards, operating models and performance measures across campuses, cohorts and delivery modes.
• Use data, feedback and evaluation evidence to demonstrate impact and guide continuous improvement.

Qualifications and Experience:

• A postgraduate qualification and professional experience in education, learning development, academic literacies, higher education, library and information studies, or a related discipline.
• Extensive experience leading learning support, academic skills, learning development or curriculum-embedded services in higher education.
• Demonstrated people leadership experience, including workforce planning, performance development, capability building and change leadership.
• Proven ability to influence senior academic and professional stakeholders and build effective curriculum partnerships.
• Strong strategic thinking and the ability to use complex data and evaluation evidence to guide decisions, allocate resources and improve student outcomes.

Benefits:

• Financial benefits: Access to staff-only products and offers with selected banking partners, salary sacrifice options for onsite parking, and novated motor vehicle leasing.
• Health and wellbeing support: Free Employee Assistance Program (EAP), complimentary annual flu vaccination, eligibility for Fitness Passport membership, and access to discounted private health cover.
• Onsite childcare: Long day care and early learning services operate at our Campbelltown, Hawkesbury, Parramatta, and Penrith campuses. Staff may be eligible for discounted fees and salary packaging, with places subject to centre capacity.

Position Enquiries: Direct to Linda Parker, Associate University Librarian, Student Skills & Engagement via Linda.Parker@westernsydney.edu.au. Please include the job reference code REF1991X.

Closing Date: 11:59pm, Thursday 12 November 2026.

Working Rights: You must provide evidence of full-time working rights in Australia at application.

Belonging at Western: We are committed to substantive equality as outlined in our Equal Opportunity Policy. We actively encourage applications from Indigenous Australians, candidates of all gender identities and expressions, people of all abilities, and those from culturally and linguistically diverse backgrounds.

For Reasonable Adjustments during the application process: Please contact talentacquisitionteam@westernsydney.edu.au.

About Western: This is your opportunity to be part of something bigger. By joining Western Sydney University, you become a valued member of our community. As our region changes, so too does our university. Western is boldly different, energetic, global, diverse, dynamic, and youthful. Our mission is to deliver student success, impactful research, and stronger communities. As part of our team, you will have a stake in shaping the future of education, broadening horizons, and changing lives. Making a difference starts at Western.